Settings and activity

20 results found

1. Assign co-host in RingCentral Video

   67 votes

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   Future Consideration  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Bryce supported this idea  ·  Jul 23, 2024

2. Ability to download or view SMS transcripts

   29 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bryce supported this idea  ·  Jul 10, 2024

3. Combine Meeting/Video Calendar and task calendar - integrate w/ outlook

   12 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Bryce supported this idea  ·  Jun 11, 2024

4. Forward caller id from Parking Lot

   29 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bryce supported this idea  ·  May 7, 2024

5. White Label and custom message in RCV waiting room

   12 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Bryce supported this idea  ·  Apr 12, 2024

6. Add the ability to increase the size of the Play and Speaker buttons in the RC Mobile App

   1 vote

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Bryce shared this idea  ·  Nov 15, 2023

7. Shared SMS were multiple users can receive and send SMS on specific number

   644 votes

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   130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

8. RC Meetings - add an option to join from RC App to the RCM Join from Browser page

   9 votes

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   0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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9. Disable RC app status of DND for non admin.

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Retrieve deleted conversations

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Improve "Security Notice from RingCentral" Emails

    35 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    44 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. voicemail auditing by administrators

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    142 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. text-to-speech feature for the disabled

    43 votes

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    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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16. Call waiting for queue calls

    159 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

17. Be able to create customized folders for contacts

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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18. Add tools to the admin portal to easily audit user TCR campaign registration

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    259 votes

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    Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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20. Allow Locking of Individual Extension Fields/Settings

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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