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← RingCentral Ideas

Settings and activity

20 results found

  1. Assign co-host in RingCentral Video

    90 votes

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    Future Consideration  ·  20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Bryce supported this idea  · 

  2. Ability to download or view SMS transcripts

    51 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bryce supported this idea  · 

  3. Combine Meeting/Video Calendar and task calendar - integrate w/ outlook

    14 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Bryce supported this idea  · 

  4. Forward caller id from Parking Lot

    32 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Bryce supported this idea  · 

  5. White Label and custom message in RCV waiting room

    13 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Bryce supported this idea  · 

  6. Add the ability to increase the size of the Play and Speaker buttons in the RC Mobile App

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bryce shared this idea  · 

  7. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. RC Meetings - add an option to join from RC App to the RCM Join from Browser page

    9 votes

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    0 comments  ·  Events & Video » Webinar  ·  Admin →
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  9. Disable RC app status of DND for non admin.

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Retrieve deleted conversations

    42 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Improve "Security Notice from RingCentral" Emails

    45 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    53 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. voicemail auditing by administrators

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    167 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. text-to-speech feature for the disabled

    46 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  16. Call waiting for queue calls

    164 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

  17. Be able to create customized folders for contacts

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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  18. Add tools to the admin portal to easily audit user TCR campaign registration

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    341 votes

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    Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  20. Allow Locking of Individual Extension Fields/Settings

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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