Settings and activity

25 results found

1. shared lines for Yealink T54W compatibility

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   1 comment  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Delete…  ·  Admin →
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   Riyaz Mohammed commented  ·  Mar 13, 2024  ·  Edit…  ·  Delete…

   Logic says that shared lines should work with an Expansion module, but this is a problem that will continue to other customers because we didnt bother certifying shared lines for T54W with one or two expansion modules.

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   Riyaz Mohammed supported this idea  ·  Mar 13, 2024

2. Screen Pop Question for Dynamics integration

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   Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Riyaz Mohammed commented  ·  Dec 9, 2020  ·  Edit…  ·  Delete…

   Request is for a screen pop to occur in a new tab rather than on the same screen so that changes to the current record/screen they are in are not lost.

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3. Email to fax - failed responses for errors

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Riyaz Mohammed shared this idea  ·  Dec 15, 2022

4. Dynamics integration - Add central admin control for settings

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Riyaz Mohammed shared this idea  ·  Dec 9, 2020

5. Hide Name/Alias labels for privacy

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   Future Consideration  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Riyaz Mohammed shared this idea  ·  May 18, 2023

6. DLBasic/Limited Extension/Low usage DL for Education/Hospitality

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Riyaz Mohammed shared this idea  ·  Oct 16, 2022

7. OKTA to delete users not just disable

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Riyaz Mohammed shared this idea  ·  May 21, 2023

8. Teams Direct Routing - RingCentral Tab/App for common tasks

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Riyaz Mohammed shared this idea  ·  Dec 9, 2020

9. remember microphone and speaker source / preferences in MVP app

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Riyaz Mohammed shared this idea  ·  Feb 20, 2023

10. Private Park ring reversion

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riyaz Mohammed shared this idea  ·  Apr 11, 2021

11. Wider range of template use

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Checking the IP address associated with the IP Phone under the Admin Portal

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Call Queue - Ability to turn off missed call tagging

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Streaming music to be played to users on hold; music needs to match what's being played in store

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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15. Add more Calendar and Holiday options for Custom Answering Rules

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Conference + Transfer Feature

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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17. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    31 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Delete…  ·  Admin →
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18. Position in Queue & Call Back

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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19. Self Service Custom Configs (Poly)

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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20. Control Business Hours, After Hours and/or Custom rules via hard phone

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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