Settings and activity
27 results found
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9 votesFuture Consideration · 2 comments · Developer Platform, APIs, & Integrations » Integrations · Admin →Jasper supported this idea ·
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12 votesJasper supported this idea ·
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27 votesJasper supported this idea ·
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2 votesJasper supported this idea ·
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3 votesJasper supported this idea ·
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6 votesJasper supported this idea ·
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27 votesJasper supported this idea ·
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16 votesJasper supported this idea ·
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5 votesJasper shared this idea ·
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46 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedThis is now available! Please ensure you are on the latest version of the app.
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8 votes
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48 votes
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14 votes
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44 votes
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64 votes
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118 votes
GA in 2H 2023.
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142 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedHello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
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156 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Coming June 2024!
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469 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
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86 votes