Settings and activity

14 results found

1. Desk Phone and Desktop application Sync

   86 votes

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   Planned  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

2. Non-Super Admin users can elevate themselves to a Super Admin.

   91 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

3. Looking to arrange HUD by Dept/group

   92 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

4. Rejecting Call Queues, send to VM

   95 votes

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   Future Consideration  ·  28 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

5. Allow admins to change user profile information (including pictures)

   114 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

6. Enable a true DND presence sync

   161 votes

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   15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

   Jonathan supported this idea  ·  Jun 18, 2024

7. Use the app in conjunction with a physical phone

   156 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is currently in open beta and available for all!

   Jonathan supported this idea  ·  Jun 18, 2024

8. Separate ring for Desktop app and Mobile app

   181 votes

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   21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   Jonathan supported this idea  ·  Jun 18, 2024

9. Remove missed call from queue members if answered

   206 votes

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   25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Jonathan supported this idea  ·  Jun 18, 2024

10. Adjust how missed calls are categorized for group calls

    473 votes

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    60 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

    Jonathan supported this idea  ·  Jun 18, 2024

11. Store Microsoft Exchange connection data

    18 votes

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    1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Jonathan commented  ·  Jun 18, 2024  ·  Edit…  ·  Delete…

    This has been a major pain point for our users as well.

    I would go a step further and say that we should be able to specify and restrict what those settings are so that users are only able to access the servers we control.

    Save Submitting...
    Jonathan supported this idea  ·  Jun 18, 2024

12. Ability to block short code numbers the same as blocked phone numbers

    36 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Ability to block multiple phone numbers into Blocked

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Block a range of phone numbers

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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