Settings and activity

16 results found

1. Integration of RCS (Rich Communication Services) as a Communication Channel in RingCX

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   8 votes

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   Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Sep 19, 2025

2. EXEMPTIONS FOR MORTGAGE BUSINESSES IN TCR REGISTRATION

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Sep 19, 2025

3. Desk Phone and Desktop application Sync

   102 votes

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   Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

4. Non-Super Admin users can elevate themselves to a Super Admin.

   94 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

5. Looking to arrange HUD by Dept/group

   98 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

6. Rejecting Call Queues, send to VM

   123 votes

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   Future Consideration  ·  35 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

7. Allow admins to change user profile information (including pictures)

   131 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonathan supported this idea  ·  Jun 18, 2024

8. Enable a true DND presence sync

   169 votes

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   18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

   Jonathan supported this idea  ·  Jun 18, 2024

9. Use the app in conjunction with a physical phone

   160 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is currently in open beta and available for all!

   Jonathan supported this idea  ·  Jun 18, 2024

10. Separate ring for Desktop app and Mobile app

    213 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Jonathan supported this idea  ·  Jun 18, 2024

11. Remove missed call from queue members if answered

    219 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.

    Jonathan supported this idea  ·  Jun 18, 2024

12. Adjust how missed calls are categorized for group calls

    478 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

    Jonathan supported this idea  ·  Jun 18, 2024

13. Store Microsoft Exchange connection data

    19 votes

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    1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Jonathan commented  ·  Jun 18, 2024  ·  Edit…  ·  Delete…

    This has been a major pain point for our users as well.

    I would go a step further and say that we should be able to specify and restrict what those settings are so that users are only able to access the servers we control.

    Save Submitting...
    Jonathan supported this idea  ·  Jun 18, 2024

14. Ability to block short code numbers the same as blocked phone numbers

    40 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Ability to block multiple phone numbers into Blocked

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Block a range of phone numbers

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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