Settings and activity

101 results found

1. Is there a way to enable HD video in the ringcentral app with a registry key or config file for all computers on our network?

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Dec 16, 2024

2. AI call summary in the admin portal

   22 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Jason shared this idea  ·  Nov 11, 2024

3. Administrator be able to see all users text messages

   53 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 25, 2024

4. Full Agent Login Time Reporting Capabilities

   47 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 23, 2024

5. Autoreply Text Messages

   4 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 22, 2024

6. CNAM feature for Canada

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   111 votes

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   Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 11, 2024

7. RingCentral Analytics Reports to sync with Salesforce Analytics

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 8, 2024

8. RingCentral for Salesforce: Record Types and Picklists

   14 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 8, 2024

9. Allowing Custom Answering Rules to be exported and imported

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 7, 2024

10. Meeting insights thru MS Teams

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 26, 2024

11. Embedded RC to track meeting time in a Teams Meeting

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 26, 2024

12. Allow all posts to be deleted from a 'Team' in the RC client

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 24, 2024

13. IVR option to type the caller's postal/zip code

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 24, 2024

14. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    318 votes

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    Planned  ·  100 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 12, 2024

15. Customizing the column for the call logs

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 9, 2024

16. Consolidate Extensions and park locations on the pop-out version of the HUD.

    16 votes

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    New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 9, 2024

17. Bilingual and Multi-lingual Voicemail Transcripts

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Aug 13, 2024

18. Voicemail-to-text to capture multiple languages concurrently

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Aug 13, 2024

19. Expanded Hud Layout Options

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Aug 1, 2024

20. Presence on Limited Extension

    22 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 23, 2024