Settings and activity

76 results found

1. Parked calls should be routed back to Park Group

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 24, 2024

2. Performance report align with user call logs

   103 votes

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   11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

   Lorma supported this idea  ·  Sep 12, 2024

3. automatic call recording announcement per extensions or queue

   24 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 4, 2024

4. call log data retention

   40 votes

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   9 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 3, 2024

5. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   163 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 2, 2024

6. Automatic Live Transcription for live call recording

   29 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Aug 14, 2024

7. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Aug 12, 2024

8. Shared SMS were multiple users can receive and send SMS on specific number

   1,445 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jul 26, 2024

9. Allow to switch to the old interface

   15 votes

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   6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jul 25, 2024

10. Pin Video on Top

    6 votes

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    Planned  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 22, 2024

11. block spam / special numbers from sending me an MMS or SMS

    40 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 17, 2024

12. Call Queue Wait Settings - wait time

    48 votes

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    New  ·  7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 16, 2024

13. IVR Menu Incoming Call Queue

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 15, 2024

14. Interrupt the voicemail and take the phone call

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lorma shared this idea  ·  Jul 5, 2024

15. Identify that a Call Has Been Forwarded to Recipient

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jun 14, 2024

16. Multiple recipient for faxes and SMS

    260 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jun 13, 2024