Settings and activity

78 results found

1. Email-to-fax contact name should be the same with the RingCentral app

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Lorma shared this idea  ·  Nov 19, 2024

2. Delete All option for Voicemail

   16 votes

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   2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 30, 2024

3. Parked calls should be routed back to Park Group

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 24, 2024

4. Performance report align with user call logs

   104 votes

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   11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGurpreet Singh (Principal Product Manager, Platform, RingCentral) responded

   Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

   Lorma supported this idea  ·  Sep 12, 2024

5. automatic call recording announcement per extensions or queue

   25 votes

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   4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 4, 2024

6. call log data retention

   40 votes

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   9 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 3, 2024

7. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   166 votes

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   Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 2, 2024

8. Automatic Live Transcription for live call recording

   29 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Aug 14, 2024

9. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Aug 12, 2024

10. Shared SMS were multiple users can receive and send SMS on specific number

    1,446 votes

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    Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 26, 2024

11. Allow to switch to the old interface

    15 votes

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    6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 25, 2024

12. Pin Video on Top

    6 votes

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    Planned  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 22, 2024

13. block spam / special numbers from sending me an MMS or SMS

    43 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 17, 2024

14. Call Queue Wait Settings - wait time

    49 votes

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    New  ·  7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 16, 2024

15. IVR Menu Incoming Call Queue

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 15, 2024

16. Interrupt the voicemail and take the phone call

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lorma shared this idea  ·  Jul 5, 2024

17. Identify that a Call Has Been Forwarded to Recipient

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jun 14, 2024

18. Multiple recipient for faxes and SMS

    261 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jun 13, 2024