← RingCentral Ideas

Settings and activity

87 results found

  1. Make blacklisted international phone numbers easier for admins to identify

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jake shared this idea  · 

  2. Add ability for call queues to be added to call monitoring groups

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. New RingCentral - no date stamp for text messages from the day of

    113 votes
    7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  4. Outbound Automatic Voicemail Drop

    205 votes
    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Grant users the ability to change call forwarding and availability states on behalf of other users

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Idle behavior shows users offline even though they are available and logged into RC.

    131 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Jake commented  · 

    Some of our users are using laptops and do not have a secondary screen to keep the RC app open in. We are noticing that the app is going grey/invisible/idle - when in PowerPoint, Word or writing a long email.We want the app to not set a user to idle if they are still active on a computer but using some other application for an extended period of time.

  7. Shared SMS were multiple users can receive and send SMS on specific number

    766 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. Allow admin management of virtual background feature for meetings

    36 votes
    Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Admin →
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  9. Add an option to disable the 911 warning

    35 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Super Admin Can View any Message/FAX/Voicemail

    64 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Fax transmission notification to include copy of fax.

    75 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Sync RC status with Microsoft Office (Teams/Outlook)

    123 votes
    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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  13. Ability for agent to stay on the line after transferring to an external number.

    39 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  15. Set Users Status on their behalf

    66 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. Allow admins to change user profile information (including pictures)

    125 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Save custom status

    70 votes
    Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    76 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Option to change Profile Picture to Default

    104 votes
    Future Consideration  ·  16 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Colorblind Setting

    48 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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