Settings and activity

14 results found

1. Remove my background noise

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   4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Micah commented  ·  Sep 24, 2025  ·  Edit…  ·  Delete…

   Need this for Desktop App as well as Desktop Plugin for MS Teams - or a way to set it via a switch at install. Or expose the setting in an ini file we could push to all users.

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   Micah supported this idea  ·  Sep 24, 2025

2. Reduce the loading time for RC embedded app in Microsoft Teams

   21 votes

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   New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Micah supported this idea  ·  Sep 24, 2025

3. Remove Automatic check on "Add opt-out message" when sending SMS

   38 votes

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   New  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Micah supported this idea  ·  Sep 24, 2025

4. Audit Trail Enhancements

   259 votes

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   68 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   
   

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Micah supported this idea  ·  Sep 24, 2025

5. Allow Administrator to disable "Auto-answer call" feature

   100 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Micah supported this idea  ·  Sep 24, 2025

6. share interactions with teams

   1 vote

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   Micah shared this idea  ·  Jun 30, 2025

7. Ability to create a folder with specified/assigned user visibility

   7 votes

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   Under Review  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Micah supported this idea  ·  Jun 30, 2025

8. MS Teams presence status change in Audit Trail

   3 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Micah supported this idea  ·  Jun 20, 2025

9. Display Extension DND Status in RingCentral Admin Portal

   10 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Micah supported this idea  ·  Jun 20, 2025

10. Integration Console - Salesforce connect

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    15 votes

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    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Micah supported this idea  ·  Jun 20, 2025

11. Contact synchronization with my CRM

    28 votes

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    New  ·  11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Micah supported this idea  ·  Jun 20, 2025

12. RingSense Audit Trail

    11 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Micah supported this idea  ·  Jun 20, 2025

13. Announcement message for Notes should only play when connected.

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Edit…  ·  Delete…  ·  Admin →
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    Micah shared this idea  ·  May 22, 2025

14. Add the option to export AI notes and transcripts through the admin portal

    30 votes

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    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Micah supported this idea  ·  May 22, 2025