121 results found
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Bullhorn Mobile Contacts
Customer can see their Bluehorn Contacts via the RingCentral desktop/web app. However, they are expecting to view the Bluehorn Mobile Contacts via the RingCentral mobile app, as well.
1 vote -
Global Address Book
Currently, when users connect their RingCentral app's Contact Directory to Microsoft 365 using their company email addresses, all users within the Entra Hybrid Tenant are imported into the Global Address List (GAL). This behavior is undesirable as it exposes internal users to all employees, including those without direct communication needs.
Implement a feature that allows administrators to limit the synchronization of contacts to specific Active Directory (AD) Security Groups. This would enable the creation of a controlled GAL, ensuring that only designated users are visible to the intended audience.
By restricting the contact sync to a specific AD Security Group,…
1 vote -
Spam call - blocked
Ability to blocked potential spam caller number on one extension and will sync on another extension without blocking the number account wide.
1 vote -
remove invited contacts under company contact list
customer cant remove the invited contacts under company contact list, it only has the option to resend but not to remove. the said emails cannot also be deleted from our end since the user didnt sign up completely.
2 votes -
shared directory
The External Shared Contacts Directory integration does not show the contact's name on incoming calls.
Please enable this feature when possible.
3 votes -
External Shared Directory - One number different contacts
The are several different contacts existing. These contacts/individuals (rightly) share one telephone number. Meaning, they can be reached at the same number, e.g. telephone connection in a workshop hall or production facility. As such, as in the private addressbook it should be possible to upload multiple contact with different name and the same phone number.
Desired outcome for the external shared directory please refer to screenshot in the comments, example taken from private addressbook.
3 votes -
delete/remove their ringcentral number for those who saved it on their phone/contacts already
delete/remove their ringcentral number for those who saved it on their phone/contacts already
1 vote -
Personal Contact - Download in Bulk
Each employee has a 'Personal Contact' list that the Super Admins want to download in bulk. The Personal Contact List is very important in contacting their Customers and VIP List.
2 votes -
Allow us to add a photo with each contact
I have hundreds of clients, some whom I've only met once or only online. It would be nice to be able to add a photo to their contact card so when I see them in public I can put a name to a face.
1 vote -
Number Inventory to Company Directory
The customer wants phone numbers be transferred to their Ringcentral Address book without assigning the numbers to extension users.
1 vote -
change email address on ringcentral university
Ability to change the Email address from the RingCentral University when it has a different email address. Customer was able to login using the email address associated on their user ext. but on the Profile, it has a different email.
2 votes -
There should be an option for system recording to say the caller ID name of the caller or if the caller is on the contacts of the customer
There should be an option for system recording to say the caller ID name of the caller
1 vote -
I had to copy and paste the company name to the first name section for all of our contacts, in order to make the show on the fax ID in the R
I had to copy and paste the company name to the first name section for all of our contacts, in order to make the show on the fax ID in the RC desktop app. But I would like to request RC to allow the company name to also show in the caller/fax ID section as well as the first and last name section
2 votes -
Allow a "per line" option when adding details via the Contacts "notes" field
Our customer wants to be able to include via the "notes" field : the person's name , extension and email within their business contacts
When adding contacts via RC app , on the notes field of edit contact they want to be able to save the details like this example below:
Test name ext 101 - test@gmail.com
Test name ext 102 - test@gmail.com
Test name ext 103 - test@gmail.com
Test name ext 104 - test@gmail.comBut it does not let him separate each details per line instead it'll go as one line like as example below:
Test name ext 101…2 votes -
Bring up Contacts when transferring a call on desktop app (like in mobile app)
Tough to transfer a call in the computer app versus the phone app. The mobile app gives you a list of contacts to transfer to but the desktop app makes you enter an extension number/name
3 votes -
1 vote
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Increase Company contact limit
Need more Contacts
Can you increase our companies contact limit to like 1,000,000?
Currently the limit is 10,000 and its hurting our experience because we need all hubspot contacts in ring central for simple usage..
3 votes -
Ability to create groups that contain uploaded external shared contacts
Currently when uploading a list of external shared contacts they appear in All contacts and Company contacts. It would be much more useful if once uploaded these external shared contacts could be added to a new group for instance Vendor Contacts, Outside Sales Rep Cell Phones, etc... that could be shared with all phone system users.
3 votes -
For multi site accounts, allow company contacts to be filtered by location name
We are one company that creates a site for each office we have. In the RingCentral web app, when searching for internal extensions it would be helpful to be able to filter the search to show extensions assigned to a location
4 votes -
External Shared Contacts Directory - Extension
For the External Shared Contacts Directory, to add a column for extension #, next to the company main number. This allows the Admin to share extension numbers .
1 vote
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