12262 results found
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Sync the Language preference in the Admin Portal to the RingCentral App
It is much better if the Language we set in the Admin Portal will sync in the RingCentral application without changing the Language of the computer.
1 vote -
a notification when the queue is full before it will transfer to the right call queue member
The customer wants a notification when the queue is
full before it will transfer to the right call queue member using RC desktop app and Rc Mobile app1 vote -
Text Preview
Show more preview text like in the phone desktop version. I want to be able to read almost all the text before I open it up. We have multiple people monitoring our main phone number and it would be easier to know if a text pertains to that person before they open the text to read it fully.
1 vote -
Team event calendar
Please add a team event calendar to the Mobil or iPad app like the web page has -very hard to see what is going on specific days without a calendar view.
1 vote -
Ability to copy notes into a new text
when I copy and paste the messages won't sendcopy from my notes into a new text
1 vote -
Accessing Company Directory by just pressing the Directory button
We need to have an option on the Yealink T48U desk phone to access the company directory by just pressing directory button without going to LDAP.
1 vote -
Have an option for SMS to be sent to native messaging mobile app
She would like to ask if SMS can be delivered to their phone native messaging app instead on the RingCentral app for a quick access
1 vote -
open links using mobile browser
allow option to change which browser links open in
1 vote -
Allow for a Samsung Routine that changes status message
I want to set up a Samsung Routine (automation) where if I leave the office my Status Message changes to "Away from Office" or my Profile gets set to Do Not Disturb. Doesn't seem like those are options but I'd like them to be!
1 vote -
Call Log synchronization between Desktop App and Deskphone Unify CP600
The customer has set up a Unify CP600 with MAC 001AE8760C38 as deskphone. The provisioning of the phone was successful. Basic functions are ok.However, the settings for call log synchronization in the Admin --> Local Functions --> RingCentral API --> Sync.call.log menu are empty.Therefore no synchronization takes place. When they make a call with the Desktop App, the call is not displayed in the call log of the CP600.
1 vote -
analytics actual user login to the phone
ability to run actual users phone login
1 vote -
Group/ categorize incoming faxes based on the contacts they were received from
I wanted to group/ categorize incoming faxes based on the contacts they were received from. I tried grouping existing contacts but the incoming faxes still come in one-by-one manner. As my users have to open check each and every fax to know the contents, that has made it difficult to categorize my numerous incoming faxes.
1 vote -
Feature to filter the call log based on the call origin
Buxton's Sales department would like to track all call times through RC. When using RC to do voice or video calls this is easy but they'd like to include calls from Teams, Zoom and Google. This might be possible via integration but not sure. Please let us know if this can be made into a feature. Thanks!
1 vote -
Ability to call out on multiple lines per each phone device
Our situation. We have a four office personnel who work together to answer the phone all the calls that come in. Our company has two distinct phone numbers with two different area codes. We have two different area code numbers as clients we contact that are in a different State tend to never pick up an out-of-state number. The ideal situation on our phone device is to be able to select the particular line to call out from that area code. When we would like to contact a client in area code "A" any of the office personnel can select…
1 vote -
ABILITY TO CONTROL OUTGOING CALLS
WHEN I MAKE OUTGOING CALLS, THE PHONE WILL RING 10 TIMES AND THEN DISCONNECT. I WANT THE ABILITY TO HANG UP WHEN I HANG UP. CANNOT LEAVE VOICEMAIL OR DISCONNECT.
1 vote -
Put call queues to back in queue
There are only two options if the caller is in the queue too long, vm and disconnect. It should put them back in the queue. That should be an added feature. We do use vm due to liabilities so the caller just gets disconnected. No win for us.
1 vote -
EXTENSION TO INCLUDE IN BULK UPLOAD
It would be best if we could edit the extension numbers when doing bulk upload, so that we can set what extensions to put in and not just follow the highest extension created.
1 vote -
On the Call Queue Ability to Send the Caller to An External Number for Essential Plan
On the Call Queue Ability to Send the Caller to An External Number for Essential Plan
1 vote -
By pass custom rule in user extension
Set up a different custom call forwarding feature in which all calls from the mainline then selected an extension number to forward to a different number/extension vs direct calls an extensions DIDExampleMainline: 888 *** 45Extension: 101Extension 101 DID: 615 *** 45Calls from mainline 888 * 45 then press 101: Forward to another extCalls directly to DID if ext 101 615 *** 45**: Forward to a different extension
1 vote -
Toll free number on deskphone screen
The option to have the the toll free number assigned to the extension to be the phone number shown on the desk phone display.
1 vote
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