Center for Sight Las Vegas - request to have this feature added.

Same use case for Office@Hand account UID 250646106. $MRR 28,373.85.Needing to be able to implement custom fax cover page providing a disclaimer.

We are in need of this feature as well

We are also in need of this as well. Does this inability break the SLA?

This is vital for healthcare businesses. Please implement this as soon as possible!

I am adding to this chain of posts regarding the compliance issues that we are facing in healthcare companies, due to the inability to establish a standard Fax cover sheet for all of our RingCentral users. We operate across multiple locations, but we have our medical records department centralized in our main office. It is a violation of company compliance policy and regulatory guidelines to use the kind of workarounds being suggested. This needs to be a standard part of configuration at the time of onboarding your new clients to RingCentral.

This is so vital for your healthcare companies. Sure there is the workaround to do it for each user, but nobody has the time for that and trying to show staff how to do it is not gonna work either. Hope this gets implemented soon so we can utilize it company wide!

customer wants to be able to set custom cover page as default cover for all users

To those following this thread who absolutely can't use this system without their legal approved notice, I've gotten around that via an Exchange Online rule that forces emails destined for domain rcfax.com to have that as a footer (and to use TLS). It is UGLY on the fax, but it does get there.

Jumping on the bandwagon here. We can't really use this feature until we can get the disclaimer forced

It would be nice if an admin could create custom fax cover page templates for the users of a specific business to be able to use whilst in the RC app.

It's disappointing that this has been pushed out for "future consideration." The ability to have a company-wide cover page should be a basic feature of any network fax system. The app should not have been designed without this feature in the first place, and it should be added as soon as possible.

Hi All, apologies for my mistake. I will coordinate this with one of our Product Managers. I'll put back the status of this idea to "planned." I appreciate your patience in this matter.

One of the ideas was closed was to assigned custom cover sheets to users
with extensions, i do not see where this has been implemented?

I don't see that it's been implemented either.

Jennifer,

We do not see where this is implemented but saw that is supposed to be part of the summer MVP release. Please review and respond. Thanks.

Margie-Jo Miller
Unified Communications Manager
............................................................
direct: 724-888-7825
cell: 724-624-1428
fax: 724-643-2791
email: margie-jo.miller@pacyber.org
............................................................
Midland Office
652 Midland Avenue
Midland, PA 15059
............................................................
www.pacyber.org
[PA_Cyber_logo]
Confidentiality Notice: This email message and attachments
contain, or may contain confidential information intended only
for the addressee. If you are not an intended recipient of this
message, be advised that any reading, dissemination, forwarding,
printing, copying or other use of this message or its attachments
is strictly prohibited. If you have received this message in error,
please notify the sender immediately by reply message and delete
this email and any attachments from your system.

Yeah, not sure why this is marked as implemented when it clearly is not. The desktop instructions do not show any way to select your custom cover page. A feature which in the phone app is available and shown in the instructions. We are asking for that feature to be implemented in the desktop app so that we don't need to have the desktop and phone app installed.

Hi all! The feature for custom fax cover page is now available. Check this link to learn more https://support.ringcentral.com/mvp/fax/setting-up-fax-cover-page.html. Thank you!

Need ability to add and use a Customized Fax Cover Page in RingCentral Desktop App. This is important to have a customized template Fax Cover Page for our company that has the company logo and disclaimer information. This feature was available in the old RingCentral Phone app, but I do not see it in the new RingCentral Desktop App which is what we currently use since it is the newer app. This is an URGENT matter, especially for businesses that must adhere to HIPPA laws.

There is no option to add custom cover page for sending fax via desktop and mobile app. It is a vital feature that most of the companies needs in sending fax to their customers to identify every company. This feature is currently available in RingCentral Phone App only.