Allow all extensions to send SMS from main Company extension
We are applying for TCR SMS for our company. I was just told that ONLY 1 extension can send out SMS from the main company number. This is not very useful since we need multiple users to be able to send out SMS from the main company number!
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Misty commented
VERY IMPORTANT! Also, when we change the user assigned as the Operator, it breaks text threads, and the users are not able to see previous texts from whenever they were not assigned as Operator, which is very inconvenient.
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Julie commented
This is vital for our company. I don't want to leave RC but the boss says we might have to if we can't all text.
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Greg commented
Super critical and if not resolved in next few months, we'll have to leave RC, too
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Bea commented
Sakari has been a great app to use for this. I am so sorry we let it go now that we understand that Ring Central did not address this basic feature.
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Bea commented
It is of course needed when running an office in which all the staff is responsible for texting our clients.
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Lisa commented
We need this option ASAP.
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Connor commented
I can't believe RingCentral is missing this basic, vital feature.
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Aaron commented
This is very crucial for how our company interacts with clients and sales said we could do this. Please create a fix as soon as possible.
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Liz commented
This is absolutely crucial for all employees to be able to check these when others cannot. I think it needs to be something that an entire company should be able to use and manage.
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Ashelyn commented
Definitely needed and crucial for all employees to be able to check on these when others cant! Need an option for multiple people to receive and send SMS from the main company number!
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Grady commented
Please fix this problem! I agree that it is a critical issue for our company as well.
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101 commented
This is a crucial feature that is necessary to allow the agency to keep up with all texts coming in and out, and accessible to everyone to respond rather than just one person.