caller id following the call
can we set it up where the caller id of the original caller follows the call throughout many transferrers
10
votes
Heather Casteel
shared this idea
-
Jerry commented
Customer would like to transfer a call to Sales, for example. When the call is transferred, it would display the caller ID of the inbound caller instead of the transferring party. That way, the Sales team can pick up the phone number/caller ID of the inbound caller.