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  1. On the RC phone app, while on an active call, when you hover over a user under the HUD, the Transfer and Add feature works under the HUD feature. You're able to transfer a call to another user and add another person to the call. However, on the RC app, the transfer feature in the HUD is not available. While on an active call, when you hover over a user under the HUD, there is only a phone icon that calls the user. The Transfer and Add option is on the dial pad itself, and you would need to type…

    5 votes

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  2. Customer would like when scheduling a meeting that the presence indicator can be automatically set to DND rather than in a meeting. When in a meeting calls can come through and disrupt the user which isn't a good experience.

    20 votes

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  3. Currently, an admin who puts a boss's call in a park location immediately hears the ringing associated with the placement of the call on private park

    12 votes

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  4. The ability, once HUD is in place to control calls on a physical desk phone, primarily transfer calls by drag and drop. 8x8 and others already have this feature.

    9 votes

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  5. ...app (Android). So that State is removed completely from user view. Would like this to be programmable to advised user groups, rather than set at account level. Customer is a hotelier and do not want any of their onsite users to "accidentally" place themselves (or shared devices) into DND, as this would prevent incoming calls (business) coming into the location. Even with education system mis-use can still be achieved by the end user

    5 votes

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  6. 5 votes

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  7. This will enhance usability and reduce false trouble calls

    5 votes

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