554 results found
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Opt-in handling for Business SMS
Please implement something to manage SMS opt-ins. I should be able to automatically opt-in every number in my business instance as their continued employment constitutes acceptance. But external parties maybe go to www.ringcentral.com/[cust #]/[campaign #]/[phone number] to opt in.
Maybe give a webpage where I can upload my company logo and which has default acceptable text for opting in that we can modify. You could help your customers ensure compliance by preventing SMS messages to numbers that aren't opted in, since you already have the opt-out database, and would explicitly have the opt-in information. You'd need the ability to import…
1 vote -
Common Idea to Increase Group Text Member Limit for bulk messages and images.
Dear RingCentral Support Team,
I hope this message finds you well.
We are currently using RingCentral for our communication needs and have encountered a limitation that we hope you can help us resolve. We have been trying to create a group text by entering phone numbers (without extension numbers) to send bulk messages and images. However, we have noticed that there is a limit of only 11 members per group text, and we are unable to add a 12th phone number.
Given that there are many applications that allow the creation of groups with up to 250 members, We Ring…
8 votes -
SMS Spell Check
Would be great to have spell check function for texting.
5 votes -
Include the recipient Phone # a text is sent to in the text message email notifications
Currently the email notification template for received text messages only includes a label in the "TO" field of the email body and not the actual phone # the text message was sent to.
It would be helpful if the phone # the text was sent to was also provided, especially when an extension has multiple phone #'s assigned to it or if the text happened to be directed to a Company phone # (or site) that is not on a user or message-only extension.
1 vote -
Forward Text Messages to an External Number
TO have an option to forward text messages to an External Number
2 votes -
Option to filter unwanted text messages
Option to filter unwanted text messages
Margaret is requesting to have an option to filter unwanted text messages that are not related to the company or to the user. And able to restrict content from group text messages.
4 votes -
Limit Repeating Text Messages
Stop multiple messages from just one number, for example when we communicate with this number, this number sends like 10 messages but one information like he will say "yes" on the text but will be sent like 10x, I want to stop that because the charges increase on our system.
5 votes -
5104725573
የአንድነት መረዳጃ እድር የተቋቋመው ኢትዮጵያውያንን ለመርዳት በመሆኑ አባል ለመሆን እየፈለጉ የመመዝገቢያ $525 ዶላር በአንድ ጊዜ መክፈል ለማይችሉ ቅድሚያ $225 ዶላር በመክፈል፤ ቀሪውን $300 ዶላር ከጁላይ ጀምሮ በየወሩ $100 ዶላር በመክፈል ሰፕቴምበር ላይ ከፍለው እንዲጨርሱ ቦርዱ ወስኗል።
1 vote -
5109101896, 5103167468, 4152713283
አንድነት መረዳጃ እድር የተቋቋመው ኢትዮጵያውያንን ለመርዳት በመሆኑ አባል ለመሆን እየፈለጉ
የመመዝገቢያ $525።00 ዶላር በአንድ ጊዜ መክፈል ለማይችሉ ቅድሚያ $225 ዶላር በመክፈል፤ ቀሪውን $300 ዶላር ከጁላይ ጀምሮ በየወሩ $100 ዶላር በመክፈል ሰፕቴምበር ላይ ከፍለው እንዲጨርሱ ቦርዱ ወስኗል።1 vote -
Ability to disable the new SMS layout
The latest update for the RingCentral desktop app changed the way people send SMS messages - it opens a new small window for every new SMS message to a new contact. I'd like there to be a way to toggle between the new layout and the old, as many agents in my company reported disliking the new feature as it slows down their productivity.
2 votes -
Please switch back to previous SMS format!
This week (around March 4th, 2025), the desktop version of RC changed so I can no longer see the SMS history when sending a new text message. I want to be able to type in a number or contact name and see the history of the text thread instead of a blank window with nothing of the previous messages. Please switch it back!
2 votes -
Ability to see the thread first before asking to compose a message
I am being inconvieanced by the new text messsage dialog not just opening up the thread of messages between the contact but making you write the new message in a dialog instead. It would be helpful if we can see first the SMS thread before asking to compose and send a new message
2 votes -
option in the app that allows GLIP administrators to toggle the visibility of call queue groups in the SMS contact list
Currently, call queue groups are displayed in the contact list when users attempt to send an SMS and browse their contacts. We want to prevent these groups from being visible to users while sending SMS or browsing contacts for SMS, but still maintain their availability in the company phone directory. We would like to add an option in the app that allows GLIP administrators to toggle the visibility of call queue groups in the SMS contact list, while ensuring they remain visible in the company phone directory.
1 vote -
Substitute Caller ID for SMS
Have an option to use Substitute Caller ID for SMS
9 votes -
SMS recipient increase
It would be better to increase the SMS recipient to 100 or more to maximize the SMS feature on the account.
19 votes -
prohibit sending SMS
Allow admin to prohibit sending SMS to specified list of numbers
7 votes -
stop sending sms when sms limit exceeded
We would like to turn off auto-purchase for SMS.
1 vote -
1 vote
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import personal sms messages to ringcentral app
The customer wants to import their personal messages to ringcentral app to use as a back up.
2 votes -
Archive conversations PLEASE.
My list of text messages is ridiculously long and it's getting harder to find conversations im looking for. Please add the archive feature.
2 votes
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