337 results found
-
Bulk SMS using mobile app
Please have an option to send bulk SMS using mobile app, currently it is only available using desktop app.
2 votes -
Comprehensive opt-out/opt-in process for RingEX SMS messages
Neither the Automator (beta) or the RingEX APIs allow you to respond to an incoming SMS message using the recipient's phone number unless the automation or application is running as that user. Sending a confirmation of an opt-out request (STOP) from a different phone number is confusing to the customer and doesn't leave any clues in the user's SMS history. The response should come from the user's phone number and there is no easy way to set that up.
Also, there should be opt-out tracking within RingEX so that if a user attempts to text a customer who has previously…
5 votes -
option to disable internal sms even sms are enabled on the account
cx would like an option to disable internal sms even sms are enabled on the account
3 votes -
request to send SMS to a call queue
request to send SMS to a call queue and call queue members can receive the text message
2 votes -
profile picture to SMS
We want to set a profile picture for our SMS so that when we send and receive the SMS, they will see our profile/logo.
6 votes -
Allow users to retrieve all old text messages.
Allow users to retrieve all old text messages.
3 votes -
OTP for creating account
Allow to Use number to Receive OTP to use for an account setup with microsoft.
4 votes -
Increase maximum templates for SMS texting
You can only put max 25 templates. We would love to increase that, or even make it unlimited.
2 votes -
Wanted to have option to remove primary number on the text from option for sending SMS.
Wanted to have option to remove primary number on the text from option for sending SMS. Furthermore, main number should be the only option on the dropdown when sending out text message regardless of the extension or user.
2 votes -
Add a feature to schedule text messages
A feature where a text for someone can be drafted and the user can select a date and time for the text to be sent.
3 votes -
Text message queue
Im wondering how I can create a group that receives text messages from our main phone number xxx-xxx-xxxx. Is like this group to be able to see the messages and reply back to the messages. For example if one of our sub contractors sends a picture in to the main number of a job completion the group sees it and can reply to it
3 votes -
Mass SMS/MMS to Contacts
We are using another provider to be able to share our main number sms inbox, I learned that an update will be coming soon that will allow users to share an inbox, that is great!.
But, we also need to be able to send a mass texts to our contacts, to announce office closure, holiday greetings or other business related announcements.
This feature will get RC close to being a one stop option for Voice/Text service.
4 votes -
Block a specific number to send a text message receivied via email notification on a non licensed number
Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.
3 votes -
SMS Feature Integrated to Salesforce
SMS Feature Integrated to Salesforce
-> an option to have the sms feature and all its activities integrated and synced to Salesforce2 votes -
SMS registration for all
Instead of selective SMS registration for users, if would be nice to have RingCentral allow admins to be able to include all numbers to register for SMS, especially for company that has more than 50 or even thousands of users.
2 votes -
Allowing Assigned non-Super Admin users to participate in viewing and sending SMS messages using the Company Main Number
As of now, only the Super Admin, while using the RC mobile app, can toggle between their user phone number and the company main number for SMS'ing. We would like to have many non-super admin users (inbound call reps) be able to see and respond to SMS communication on the company main line. This way, the first person available can address the matter in the SMS most quickly.
7 votes -
SMS opt out report
SMS opt out report | Replying STOP from their SMS
• have a total number from reports who opt out the message via SMS
2 votes -
time stamp on received and sent sms on RingCentral Mobile App
It would be essential to have a time stamp on each received and sent sms. So that it would be easier to trace the sms being sent and received on the Mobile App.
2 votes -
SMS Opt-Out
Once the recipient replies stop to opt-out they should not receive any form of SMS from the RingCentral Client
7 votes -
Caller want to implement a feature to restrict users to delete sms
From caller: want to have a feature to restrict users to delete sms
5 votes
- Don't see your idea?