3261 results found
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Desktop Version (mac) - Shrink columns under Tasks to show more of "Name"
There is no way to shrink the window and show more of the name under tasks. When shrunk, most data lost, when enlarged, lots of blank space. I'd like more control over the window size/shape on my desktop.
1 vote -
Sort participant list by various options
Participant sort list seems random, should be able to sort by alpha, surname, who's unmuted/talking, etc. Seems to be a huge missing feature. Additionally, the fact that the participant list seems to randomly change order is problematic when trying to use the list.
4 votes -
Include Team Description in right-hand sidebar of Mac Messaging Client
I updated my RingCentral app on my Mac a while back (now version 21.2.10.452 Web, 21.2.10.949 Mac) and since then, an important feature no longer works: the Team/Room Description that used to show up in the right hand pane (and contained helpful info and links for the room) is no longer there. Seems you can get to it by way of the three dots in the upper left but that is far less useful than having it right there upon arriving at the room.It would be incredibly helpful to have that back for immediate orientation for folks joining a room.
10 votes -
Bell Schedule Tones and Alarm Tones
Please create the ability to schedule alarm tones for schools to switch classes, as well as evacuation tones for drills or true emergencies.
1 vote -
Add option to 'block and delete' phone numbers
It is more efficient to block and delete a phone number with one click, instead of one click to block, then one click to delete.
3 votes -
Forward calls from Shared Line to RC app, as is already working for desktop phones
We have an edge case where a Shared Line Group is ideal and a few users that would like to be able to accept calls that are forwarded to a Shared Line Group on their soft phones. This currently only works for desktop phones.
6 votes -
Further develop the RC Workspace to be as good as RC phone space.
We use many platforms/apps for many different functions. These platforms have changed throughout the years but there will always be a need for the following. Communications platform, Tasks and project platform, Client database... among others. If Ring Central could further develop their Workspace area it would allow us to consolidate two or three platforms into RC. SPECIFICS ::From an outsider perspective it feels that "Tasks" were an after thought to the system... which is completely understandable. However, if RC could move further into the development of this area as well as team communication (chat boards) they would be the only…
1 vote -
simultaneously sharing two monitors/screens on a web sharing session
With a normal video meeting session, we can ONLY share one screen at a time and need to switch between screens. we hope to have a feature in RingCentral applications that we can share 2 monitors or screens at the same time, with this said, the other participants also have 2 monitors/screen to view them simultaneously.
12 votes -
Showing A List Of Scheduled Video Meetings In New App
I do not want to connect my Outlook calendar to the new app but I do want to see my scheduled video calls listed under Meetings. I can see them in your web portal and loved how I could see them in your old RC Meetings app. Please figure out a way to allow users to see their scheduled video meetings listed in the new app without having to go to Outlook (or Google Calendar).
13 votes -
Current Status under Username
Status dots next to the Users names are too small and Users that are color blind are having a hard time, is there a way to make Users status appear under their name. See attachment. Thanks
10 votes -
Make Status Visible in the Dialer and Contacts Lists
The status feature (Available, On a Call, In a Meeting, DND, etc.) is a great feature but currently only shows in the messaging section and when you open a contacts profile in the RingCentral desktop app.This makes it essentially useless for us as our main use of the RingCentral app is for making/receiving voice calls.I am requesting that the status be made visible in the following locations in the RingCentral app:Main searchBrowsing contacts list (without opening profile)Searching contacts in DialerSearching contacts when transferring or conferencing a callMost importantly, we need to be able to see this status when transferring calls…
14 votes -
Missed call in Super Admin Ext 301
we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu.it appears a lot of the missed calls which I am not part of any group to received incoming calls.
2 votes -
CarPlay
While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
7 votes -
RingCentral.exe invoking Powershell
Why does RingCentral.exe invoke powershell. You do know that this is considered malicious activity by next generation endpoint protection.
2 votes -
Disable Recording Function for Specific Users
There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.
24 votes -
Create a way for us to call pts back directly from email instead of having to go back and forth between missed call log and ring app.
please allow access to dial the number directly from the missed call email. It is not efficient the way it is currently set up. You have to write down all the missed call numbers, and then go back to Ring app dial pad to call each one.
1 vote -
Add button that opens third party URL from the soft phone and web applications
It would help us if we could allow the user to click a button from the interface they make/receive calls on to open our application directly from their RingCentral device.
3 votes -
Allow Mobile app login for Announcement Only ext
Goal: Record & change announcement on the go.Idea 1: Allow direct login to announcement Only ext on the mobile app. User can then record directly from the app.Benefit: It would be very beneficial to be able to update announcements on the go through the mobile app without having to sit down by a PC & log in to change the announcement.Alternate Idea: Enable phone call in method to update the announcement. User would dial a phone number to login & authenticate. User would then be able to listen to current announcement or change announcement.
1 vote -
More Personalized Experience + Keyboard Shortcuts in the RingCentral App
You guys need to make the app more accessible via keyboard shortcuts. Things are way too buried and should be easier to get to without clicking.
5 votes -
Synchronize the dial-by-name directory and the MVP contact list
Alleviate the need to maintain dial-by-name contacts in multiple places. Ensure that dial-by-name contacts are the same for callers and MVP users.
1 vote
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