3070 results found
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Disable beep sound whenever I monitor an account.
484-229-3859
4 votes -
Ability to play default ringing or hold music rather than RC client's hold music
There are scenarios of outbound calls in which, during the process of connecting to an external called party, the connection to receive either ringing or audio from the far-end system for whatever reason is not made so it defaults to playing the configured hold music/custom prompt of the RingCentral extension that is placing the call instead. This creates confusion with users that experience this behavior. In a recent example, a user had a custom message recorded specifically for their business which was configured as their extension's hold music within Screening, Greeting and Hold Music. After placing an outbound call, they…
6 votes -
Export List of User's Installed RingCentral Apps Version
This feature in the Admin Portal would be very useful to Account Administrators to identify, audit and manage Users who are still using old versions of Apps for inventory purposes.
3 votes -
Access to Group Fax using Ring Central Application
This action was available years ago on the program. I need to access my Group Fax numbers to broadcast a fax to all my customers using Ring Central APP
2 votes -
add click to text icon
Click to text icon should appear in contact file click to dial icon for call
2 votes -
Inviting conference call via phone
It would be best to have this option available, if we want to invite multiple clients for a conference call via phone.
3 votes -
Dynamic Music Control for Conference Call Participants
Introduce a novel feature that empowers users to control the music experience for participants added to a conference call until they answer. This feature aims to enhance the overall conference call experience, providing users with more control and customization options.Key Features:Music Selection:Users initiating a conference call can choose from a selection of background music or tones that will play for the participant being added until they answer.Volume Control:Implement a volume control option, allowing users to adjust the volume of the chosen music for the added participant. This ensures a seamless blend with the ongoing conversation.Customizable Playlists:Provide users with the ability…
2 votes -
Synchronize Deskphone to RingCentral Application
Wanted to have the same behavior on the deskphone to the RingCentral Application. If the call is accepted on the deskphone there should be a call that must be showing on the Deskphone same for hold and transfer
8 votes -
pre-set webinar background
It could have been better if participant's background is pre-set to lessen network activity on their end during a Webinar.
1 vote -
Dark mode in Teams causes incoming call rules page to be difficult to read on RC Teams Embedded App
Dark mode in Teams/Windows causes some fields on the incoming call rules page (and other call handling pages) to be difficult to read due to font color. These settings are disabled on the admin side, so I believe they are supposed to be greyed out, but given the dark background, that shade of grey is hard to read.
3 votes -
To be able to send Bulk SMS using a different phone numbers in one go
To be able to send Bulk SMS using a different phone numbers in one go
3 votes -
RingCentral App HUD Call Queue Transfer Button
RingCentral App HUD Call Queue Transfer Button for convenience
6 votes -
Do not ring mobile app together with desktop app - Separate settings to enable in call handling
Do not ring mobile app together with desktop app - Separate settings to enable mpbile app in call handling
11 votes -
Add option for the Multi-Site Number to appear on a Dial Pad Caller ID List for all users.
Add option for the Multi-Site Number to appear on a Dial Pad Caller ID List for all users.
4 votes -
Fax Broadcast on the RC App (Group Contacts)
To have the option on the RC app to use the group contacts created in the admin portal in doing a fax broadcast.
9 votes -
Monitor RingCentral Application Usage
Customer is requesting for a feature in order for them to see how their users are utilizing the RingCentral app real time. Like, if the app is currently being used on their iPhone, Android phone, PC or other devices.
The Admin wanted to be able to monitor how the users accepting calls for example if they receive a call from a specific number they want to have an option to see if their member answered it through their RC app on desktop, RC app on iPhone device or RC app on Android phone.
Customer already know the way on how…
1 vote -
Show which User answered the call from the RingGroup in RC app call logs
Please add a feature from the Call logs on RC apps which User who answered the call from ring group so Users can see it from the Call logs inside the app instead of logging in from the Admin Portal. (Some users do not have access to login on the Admin portal and they are mainly using the RC App itself.
1 vote -
Option to blocked users from signing in when not in the US.
Our users use a virtual desktop in the US, have an option to prevent users from signing into ringcentral from other devices. Is there an IP whitelist option or such?
1 vote -
RingCentral App Layout with All Voicemail's Date and Time visible
Requesting New RingCentral App layout to have the ability view all voicemails in a list with date and time visible. With the update it only shows the date if it's not the same day.
1 vote -
Simultaneous protocol to be added in call queue overflow
Customers request for simultaneous option should be included under call queue overflow.
7 votes
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