2790 results found
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Allow mobile app to be logged into by multiple users simultaneously or take advantage of Android's "dual messenger" function
clone or make another RingCentral app so I can still get notification for both two Extension under 1 device to separate personal digital line to business lineAllow mobile app to be logged into multiple users simultaneously or take advantage of Android's "dual messenger" function
Android's dual messenger function allows you to run multiple instances of the same app simultaneously on one device. This allows you to be signed in to multiple accounts, or in this instance, multiple extensions, at the same time on the same device. The reason that I find this potentially helpful is because I am not able…
1 vote -
Enable the user the ability to turn features like text messaging OFF
I do not want to receive text messages on my cell phone and in ring central, especially from personnel not from within my organization.
1 vote -
Unable to retrieve LOGS (CALL/SMS), FAXES & Voice messages after account migration
The customer did migration and did not know that after that it would wipe up the information of the lines like call logs, SMS.
1 vote -
Update Phrasing for Bugs
Some users may be under the understanding that it was more for bugs, not to open support cases with Customer Care.
1 vote -
Super admin can make them self as an admin of a specific group
Super admin can make them self as an admin of a specific group without asking the admin of the teams/group to make them as an admin.
3 votes -
Manage Call Handling on RC App.
Customer should be able to manage the call handling when logged in using the admin on the app, to be able to modify the Ring Groups and Ring settings as well.
1 vote -
Script to Update or Install RingCentral app
Submitting this feature to have an option for a script to install an update for RingCentral desktop app
1 vote -
Groupchat leaving in Text Messages
Customer wants to have an option to leave a group chat in his text messaging.
1 vote -
Save meeting ID
When joining a meeting ID for a conference room that has the same ID set, it would be useful to be able to select from a recently joined meeting to be able to attend that conference room meeting again without having to type in the meeting ID each time.
1 vote -
Call queue member can used line 2 while onhold with line1
Call queue member can used line 2 while onhold with line1
1 vote -
RingCentral App Customize Call History
The "All Calls" screen will accumulate weeks and weeks of calls that takes me some time to delete. I wanted to be able to set the "All Calls" screen to only show the last 10 calls, +/-. I do not need volume of calls that accumulate on this screen.
1 vote -
Post message via email directly into a particular task
We currently use the "Post message via email" feature in Conversations/Teams to receive notifications triggered by particular scripts. Works great! It would be nice if we could also make these messages go to particular tasks for better organization. Right now it's conversationid@accountid.mvp.ringcentral.com and it would be nice to also have conversationid+taskid@account_id.mvp.ringcentral.com, for example.
1 vote -
conference call for call queue member
Hi,The customer would like to have a conference call from the call queue members.please find the below verbatim"People dial one number which is associated to RC call group. Several members are contained within. I want all the member's phone numbers to ring simultaneously, but ideally, I want the people to answer one by one, and for their numbers to continue to ring, so that eventually one big telephone conference call forms."
2 votes -
Keep the app in the foreground at all times
On RC App settings, what available just "Always show notifications when the app is in the foreground" It gets buried when I'm on the phone
1 vote -
Inviting Meeting Attendees cannot do screenshare
invited participants for meeting [via meeting link] cannot do screen sharing
1 vote -
Unified Inbox Custom Filter
Would be nice to set custom default view filters for the unified inbox (aka only view voicemail and texts to keep faxes separate, only view certain shared voicemails, only view voicemail, etc.. I know you can view voicemail under its own tab but you cannot view multiple shared voicemail extentsion at the same time.
2 votes -
option to send a message to video pro user
ability to send internal message to users that is not part of the company directory
2 votes -
Outbound Automatic Call Recording filter when calling certain US location that requires 'Two Party Consent'
Two Party Consent' or 'All Party' states, which prohibits recording of a call without the consent of all parties to the communication before recording the conversationfor RingCentral users whose line of business that are heavy on outbound calling and needed the recording for quality, training and review purposes
3 votes -
Option to remove call queue number as an option on outbound call for users
Option to remove call queue number as an option on outbound call for users
3 votes -
Add Call waiting Setting to User Template
Add Call waiting Setting to User Template
1 vote
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