2814 results found
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Option to stop the fax from re-sending
We would need to have an option for the fax to only send once. Currently, the system attempts to send it thrice before getting the delivery failure or if it was successful. We only need to have the fax attempt once, then we can get the result if it's successful or not.
2 votes -
To have a pre-recorded voicemail that will be sent
To have a pre-recorded voicemail that will be sent to each of his customers just in case cannot reach them. To leave voicemail messages to every customer instead of automatically sending the pre-recorded vm.
2 votes -
AI summarized recordings and voicemail
I am trying to find this feature: AI summarized recordings and voicemails so you can find the right information faster in RC. Can you direct me on how to find this feature?
It was announce by Steven Zachok1 vote -
Ability to hide company contacts while using the mobile app
Why would contacts be being saved on an iPhone titled "via RingCentral"? All of these contacts appeared and were not created by the iPhone's owner. Every one of them is the owner's assigned RingCentral number. It would be best if we had the option hide company contacts when using the mobile app
1 vote -
Notification for failed forward call
Specific alerts for any calls that are not forwarded appropriately (no extensions/forwarding numbers dialed when RC DID receive an external call)
1 vote -
Received Fax
When they received fax using RC App or Web App they want to edit it to show the "Company name (SENDER) - PATIENT NAME"
2 votes -
Create and view groups in RingCentral Desktop and mobile app
Right now the only way you can create a group with outside phone numbers is to do so from the RC portal. I want to be able to create a group in my desktop app, so I can send a text to the group from either of my apps.
2 votes -
Team Profile Pictures (Upload/Add)
Having the feature to add/upload PNG/JPEG pictures for teams/groups (just like individual profiles) this would make it easier to view what team has updates and create an easier to use flow. For both the Mobile App and Desktop App.
53 votes -
Remove Fax Tab in the App
cx requested to have an option to remove the fax tab in the app // they already turned off fax feature online and changed number to voice only but the fax tab in the app is not being removed
6 votes -
Allow mute in Automatic call recording when using RC mobile app
This allow customer to mask sensitive information given while using RC mobile app
1 vote -
Auto Remove in Company Active Directory
A feature that will automatically remove any user in the Active Directory of the company when they leave the company.
1 vote -
Need to get new url added to the bypass in chrome extension
Hi, We need to get adcourier.com added to the bypass list in the chrome extension, the extension keeps adding a ring central logo to our job postings if that URL is not present
1 vote -
Enable editing to Speaker and Microphone Combinations list
Hello, A client reached out about the possibility of having the option to include the system speakers and mic to be added to the Speaker and microphone combination section in the desktop application. I called support and they mentioned that the option does not exist. If there is a way to add the system speakers and mic to the combination list, this would allow for a more efficient work process.
1 vote -
Emergency Calling Notification
Display incoming call for emergency calls when dialed specific number or extension.
1 vote -
Multiple devices management
Request: We need to be able to set separate default devices for the "phone" and the "video" functionalities of the MVP suite.------------------These users start a huddle type meeting at the start of the day and need to take other calls throughout the day. That being said, they must not leave the huddle at any point, and must not cut it's audio. The group needs to be able to listen when a specific user of the group takes a call and what happens in that call.Before, they would use Microsoft Teams for the "huddle" part and Ring Central to take calls,…
1 vote -
Disable fax feature on RC mobile app
Hello, We would like to be able to turn off the fax feature on our mobile apps.We are encouraging all our employees to use the mobile app on their cell phones but we do not want them to have access to our clients medical records (they are usually sent by fax).
5 votes -
Adding Search button in the App Phone number for Outbound phone number list
Adding Search button in the App Phone number for Outbound phone number list
3 votes -
Task duration
Be able to set duration on a task and be able to have it visible for more than one day in the calendar
1 vote -
2 rings
Want to have 2 rings if someone calling my main phone number. The settings that I have on the account now is 2 rings however if someone calling my main phone number I am getting 4 rings.
1 vote -
Option to create a folder within the RC app.
It will be best to have the option to move messages to a certain folder but still store them in RC App. Example is for Voicemail- a super basic component of voicemail that's been around for at least 5+ years
1 vote
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