3070 results found
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Disable fax feature on RC mobile app
Hello, We would like to be able to turn off the fax feature on our mobile apps.We are encouraging all our employees to use the mobile app on their cell phones but we do not want them to have access to our clients medical records (they are usually sent by fax).
10 votes -
Company Contacts Merge to Multiple RC Accounts
Customer wants to know to see all contacts of 3 RC Accounts into one RC Account only
2 votes -
MS Teams App should also ring when a DL within RingCentral is dialed
To fully integrate an office with the RingCentral Teams App the Yealink T46U phones should also work with Ring Central when set to the Teams Third Party App and vice-versa.
1 vote -
Wants to unblock all non caller ID incoming calls
Wants to unblock all non-caller ID incoming calls on the account
1 vote -
MS Teams to RC Platform Handoff
When someone calls in and gets transferred to an extension with Cloud PBX direct routing and not answered, it should handoff the call to Ringcentral app | Ringcentral voicemail.
If a call comes in, and gets transferred to Microsoft Teams user and unanswered, if the Cloud PBX voicemail is turned off, it should hand off the voicemail to Ringcentral.
1 vote -
Phone tab on RingCentral app shows more information
I like to have a history of the calls with the display showing the date, the time, and how long the call lasted. I like having that so I could go through and make sure I had billed clients for all the calls. For some reason, the main display only shows for the current week the day ("Tue", for example) with the time and length of the call. I have to click on each call to see the incoming time and remember that Tuesday was February 27. It used to show all on one display, the time of the incoming…
1 vote -
Hide the Receive email notifications for text messages in the app
Would like the option "Receive email notifications for text messages," in the app to be hidden/greyed out for end users.
1 vote -
Searching contacts via department
Would it be possible to enable a method for users to find contacts via the department? Our users all have their department information in their profile, enabling search via department would allow users to reach the right department/person when they may not know an individual’s name.
3 votes -
Add external push to talk button for push to talk option.
Ring central added a PTT function but not the ability to use an external PTT button. It’s cumbersome to have to open the app in order to talk especially in a medical practice.
3 votes -
Call total time when switching devices
It appears that sometimes when switching devices (for example, Windows PC App to my Android Smartphone app, there and back) the "time" for an outgoing call is WILDLY inaccurate. It's not clear if it only shows the time before the first (or second) change in switching the call, but it's cutting off someplace. It would be better if we can view the total duration of the call.
10 votes -
mark message important or urgent in ring central chat
My company using Ring Central messaging all day long, which is great, however it would be really nice if folx could flag a message they're posting in chat to be urgent/important. Ideally, that would make the icon in the tray flash/have a different, bigger notification, or something like that. I know this is a semi-customizable feature in Teams (I think you can set it to send an email or just do the tray notification/flash). This would go a long way for our users adopting the tool who are coming over from MTeams.
3 votes -
Attach File in RingCentral App using company-wide Google Drive global account
Customer wants to setup their Google Drive settings globally for the entire organization in the Attach File option in RingCentral desktop app. Customer can setup the attach file using Google Drive individually but not globally for the entire organization. Thank you.
4 votes -
App for smart watches
Like many in the business world, my business partners and I all have iPhones and Apple Watches. It would be very beneficial if Ring Mobil had an Apple Watch app. Currently I do not get any notifications from Ring Central on my watch. This is particularly an issue if my phone is set to silent. I would like to know of important incoming business calls even if I have set my physical phone to silient. My watch can also receive calls. When I am running or at the gym, not having an app makes me have to carry my phone…
13 votes -
Option to remove the profile/icon of the participants in RCV Meetings
Option to remove the profile/icon of the participants and only the speaker can show the profile/icon in RCV Meetings.
1 vote -
Ability to change the outbound number when sending text message from Missed Call
When sending new text messages the option to select an outbound SMS number from the main number or the direct number is available. However, when there is a missed call and I opt to click the text option under the missed call it allows me to text the missed call number but no option to change sms outbound number it defaults to the direct line and we would like the option to default it to the company number or have the dropdown option.
4 votes -
click to call to deskphone
Wants to have a feature where in wew can do click to call connect to deskphone
8 votes -
Print to Fax plugin or extension for RingCentral Web Browser App.
Since the Print to Fax plugin is already available in the RingCentral Desktop App platform, it would be convenient for the customers if this plugin were available on the Web Browser Platform.
2 votes -
Remove the primary number on SMS for the super admin account and use company number only
For ease of use at my 2 front desk computers and for our members to not receive texts from several numbers, we prefer to keep all texting under the company number
2 votes -
RC app chat notification
Settings for extending the chat pop-up notifications in Ring Central app
11 votesWe want to know more about this idea! Is this for desktop or mobile experience? Please include screenshots of the notification you would like to extend. Thank you!
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International Calling to Specific Number
Exception to dial out one specific international number without giving agents access to international calling.
6 votes
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