Skip to content
← RingCentral Ideas

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

(thinking…)

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2901 results found

  1. Add Voicemail Transcription for Contact Center

    Currently there is no voicemail transcription offered in RingCX like we are provided with RingEX. This would be a massive time saver for high volume Contact Centers.

    4 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. Transfer Confirmation for RingCentral App

    Currently, there is no option for agents to confirm if a call was successfully transferred in the RingCentral app. A feature request is being made to add a confirmation notification or status update for transfers.

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  3. Fax forwarding from ring central to external app or number

    Customer wanted to have option to fax forwarding from ring central to external app or number.

    18 votes
    0 comments  ·  Application  ·  Admin →
    How important is this to you?

  4. Increase or remove SMS storage limit of 5000 per folder

    Increase or remove SMS storage limit of 5000 per folder

    20 votes
    6 comments  ·  Application  ·  Admin →
    How important is this to you?

  5. Disable RC app Notes

    A feature in which we can disable the RC app notes only for specific users

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  6. ability to detect invalid phone number when sending faxes using the app

    Customer would like to have the system to have the ability to detect invalid phone numbers when sending faxes using the app. It would be helpful for them since they are sending faxes in bulk

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  7. The ability to schedule DND

    I would like to see the ability to schedule DND hours in the RingCentral app. using Incoming Call Rules

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  8. to add more custom fields in RingCentral App Workspace Task

    Please give us option to add custom field in Workspace task

    3 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  9. Option to switch caller ID for call delegation

    Option to switch caller ID for call delegation

    2 votes
    New  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  10. Show who a favorite contact is on a call with

    In the favorite contacts list in the RC app, you can see the status of your favorite contacts, if they're available or on a call. But you can't see who the person is on a call with.

    In the HUD, you can see who the person is on a call with.

    Bring this feature to the favorite contact list too! I use the HUD to add contacts to my phone buttons, and don't have the same list set up on my favorite contacts.

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  11. Scan to Fax settings inside RingCentral app

    There is a scan to fax option when sending a fax inside the RingCentral. Would it be better if there is a separate settings or tab for Scan to Fax feature inside the RingCentral app.

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  12. Emergency Alert Banner

    As the title states, an emergency alert banner that can be displayed across the top of the screen similar to Rings update banner. In the event of an emergency (Fire, shooting, natural disaster, etc) the ability to quickly notify everyone in the company is imperitive. Something that can be quickly sent out from users with the correct access and that displays accross all of the Ring Central apps and programs.

    5 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  13. Selecting multiple voicemails by holding 'Ctrl' or 'Shift'

    At this point, the implementation of selecting multiple voicemails is very poor (pencil icon to enable checkboxes for selection). Why not use industry standards and allow 'Ctrl' or 'Shift' to select multiple voicemails?

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  14. Request for Enhanced Voicemail Deletion Options: Multiple Selections via Control Key or Three-Dot Menu"

    The customer wants the option to delete multiple voicemail messages. Instead of using the pencil icon, they would prefer to delete messages by holding the "Control" key and highlighting the voicemails they want to delete, or by using a three-dot menu option to select and delete them.

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  15. Utilize Rc numbers for whats app business

    cx wants to be able to utilize RC numbers to be used to register for whatsapp business

    17 votes
    6 comments  ·  Application  ·  Admin →
    How important is this to you?

  16. ability to increase personal meeting id Length for RCV ( 10 or More )

    Customer would like to have option to increase number of Personal Meeting ID for RCV from 9 to 10 or more

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  17. Enable to see the message history while entering the phone number

    Option to see the message history while creating a new SMS message

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  18. Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application

    Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
    It's not listed as recommended headset to use with their RingCentral application and they wanted to know when this model to be compatible with RingCentral application. Their Yealink BH74 model is not allowing the user to answer the call using this model and it's not compatible to use with their RingCentral application

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  19. Contact Fields

    Customer wants to add customize fields on his contacts. Which includes status and last date it was modified.

    3 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  20. Group Text Messaging

    I am on the phone with Ring Central customer service right now and he is guiding me through posting this.Ring Central is false advertising that it has Group Text Messaging. The customer service rep confirmed with senior tech support that it's not true. A Ring Central user can start a group text message; however, responses from non-Ring Central phone numbers don't come back into the group, they come back individually. Which defeats the purpose. The purpose of group text messages is to keep all group members on the same page so all sent and received messages need to be held…

    85 votes
    Under Review  ·  7 comments  ·  Application  ·  Admin →
    How important is this to you?
1 2 … 7 9 11 … 145 146
  • Don't see your idea?