13011 results found
-
Conditional Opt-Out Message Removal for Bulk Texts
remove the " Reply to stop to opt out of these texts" if sending to multiple numbers
1 vote -
Scheduled reboot option for Yealink W70B basestations
We have a lot of Yealink W70B basestations deployed in our business. After 6-8 weeks of uptime, they need to be rebooted because of issues like one-way audio or poor voice quality.
The W70Bs don't have a scheduled reboot option so my understanding is the only other option is RingCentral needs to enable a feature to command the basestations to reboot via SIP.
1 vote -
TEXT MESSAGE SMS NUMBER WE SENT FROM
It's important to see the number where the customer sent the text from. To know which assigned number it came from and to track the customer's information. Please put back the feature on the RC Desktop App and Mobile App. Screenshot was taken 03/26/2024 at that time we can see from what number we were texting from.
46 votesHi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented.
-
settings option to separate queue calls vs direct calls ringtone
we need an option to differentiate the ringtone from queue calls vs direct calls via RC App
5 votes -
Permission to Block a User from Having the Visibility of IVRs from other Sites
Permission to Block a User from Having the Visibility of IVRs from other Sites
Currently, a custom role prevents the users from being unable to edit or make changes with the IVR but they still have visbility of the IVRs from other sites. By default, users assigned under the same Site where the IVR is assigned can or has the ability to make changes/edit.
I'm trying to organize permissions for site managers, this works fine as it only filters users and groups, but it does not filter IVRS?
Ie i have got a user who is a site manager with…5 votes -
Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful
Allow sorting of "text message templates". We use them a lot and it would be amazing to have them sorted by category (either numerically or alphabetically) so as not to have to search down a long list of responses that are out of order. Please add this feature!!
16 votes -
Request to have an option to Disable Missed Call Pop Up on Yealink phones to be applied to all the phones on the account
Want to have an option to disable Missed Call Pop Up window feature on the Yealink phones that will be applied to all the phones on the account
0 votes -
Check remaining SMS balance
Check remaining SMS balance
1 vote -
Dialpad should be accessible on the HUD screen.
Previously the dialpad was available on the HUD tab. this was convenient. the new layout removes this and changes the HUD from a clean list to a multi column setup which feels more cluttered.
while we are able to add quick contacts on the dialpad tab, this lacks the more complete information the HUD tab provides for when people are on a call.
allowing more control over how these lists of contacts are displayed (as a list or multiple columns) would be great.
21 votes -
Share SMS Template across all users in the account
Share SMS Template across all users in the account
42 votes -
Spam calls leave 30 minute blank voicemails on my 800 number that I have to pay for, end the VM after a couple of minutes
Spam calls leave 30 minute blank voicemails on my 800 number that I have to pay for, end the VM after a couple of minutes
1 vote -
Downloaded voicemail to include name - time - date - message
When downloading a voicemail and sharing it. The mp3 is just the message and not who it is from.
Have it include in the message the - Name if applicable - Phone number - Date and time it was received before playing the message.1 vote -
Enable Full Edit Permissions for System-Created Roles in Role Management
Currently, some roles that are created by the system during initial account setup cannot be edited or fully configured by administrators who are not the original owners. This limitation forces administrators to clone these roles in order to customize permissions such as access to the Audio Library and other utilities. Allowing full edit permissions on these system-created roles would improve flexibility and streamline role management for customers, reducing administrative overhead and confusion.
1 vote -
RingCentral Number ability to detect numbers that are not enabled or active for SMS
It would be a high advantage if RingCentral Number would have the ability to detect numbers that are not enabled or active for SMS
1 vote -
Ability to forward calls to own extension
Ability to forward the call to own extension after reaching the maximum rings. This will allow the call to loop and will not be terminated until such time someone answers the call from the user extension.
1 vote -
Set up a Workflow Builder automation that allows one designated user to send SMS messages to all employee cell phone numbers.
Allow one user to send out SMS messages to all employee cellphone numbers in the event of office closure due to weather, holiday, catastrophe, etc...
2 votes -
Unlimited SMS bundle
Please add a capability to have a unlimited SMS bundle for the account, we are constantly receiving notifications that our SMS is approaching its limit and we cannot afford for the SMS service to be disrupted for our account
2 votes -
Remove Guest User in RC app/Admin Portal
Have the option to remove guest users from the RC app instead of blocking them.
34 votes -
CIF version 2.0
CIF version 2.0 availability for Microsoft dynamics 365 download
3 votes -
RingCentral Mobile App Live Call Monitoring
Since the RingCentral applications for the desktop and web app has now the feature of like call monitoring; users would like to have it also in the mobile app.
4 votes
- Don't see your idea?