11301 results found
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Click to dial on Iphone
There currently is no click to dial feature on iphone devices. this is a major problems for mobile technicians who are trying to dial a call while driving. it is extremely inefficient and dangerous to try and type out a phone number into the app while driving. This feature works on Ipad and Android devices but not on iphone which is a major problem. Please implement a fix so that when i click on a phone number in the phone it pops up with the option to dial from ringcentral
6 votes -
Adding Local Vanity number.
It would be better to have an option of adding local vanity numbers instead of just Toll free numbers that starts with 800.
6 votes -
Customer wants a contact list that's company wide. Should be a standard contact list that can be used by the whole company and their cli...
...ents.. Customer wants a contact list that's company wide. Should be a standard contact list that can be used by the whole company and their clients.
1 vote -
Individual contact listings per site code
Require the ability to provide each site code with their own contact directory listing either based on extension grouping based on site code or department groups. Allows for cleaner contacts when utilizing multiple sites.
24 votes -
Modify DDS keys on polycom T53W
We are about to set the DDS keys for our Yealink T53W and came across this article from support website https://support.ringcentral.com/article-v2/Customizing-your-deskphone-key-layout.html?brand=RingCentral&product=MVP&language=en_US#supported-phonesplease add Yealink model phones on this feature, it will surely help
1 vote -
Allow an outbound call to the blocked phone numbers
When a number is blocked, it should still allow users to make outbound call to that number.
1 vote -
On the Message data export Ability to know to whom they send the message if the recipient didn't reply
Apparently, you will only know the recipient on the MDE if the recipient replied to the message by checking the Glip ID but if the recipient didn't reply you will only see who sends the message <creator ID> but there is no information to whom he/she sends it.
1 vote -
Bring back the pause media when a call is started
We had a feature (at least in the windows version) that paused all music and media if you answer a call. This is no longer an option and would be very useful to not have to manually pause my music when i call comes in so i can answer.
1 vote -
Specific Email notification of Call Recording for Multiple Site
Customer want to have a Specific Email notification of Call Recording for each of their Site to avoid confusion.
1 vote -
Feature to enable the video recording function for certain users
So we disabled the recording function of meetings for all users. However, sometimes we enable it for certain cases (training etc.). However, to do that, it seems like we need to enable ALL users before we can select that individual to enable the recording function. My question is, is there a setting somewhere, where the admin can enable a video recording function for certain users, instead of toggling it on/off for all users?
1 vote -
Edit voicemail greeting of a user extension by multiple users
A feature in which multiple users can have the capability to edit the voicemail greetings of one user extension/message-only extension and submit the changes through email
1 vote -
Don't notify/save blank voicemails
I receive a lot of empty voicemails where people don't leave messages.Please add an option to RingCentral not to notify the user of these, and instead auto-delete these voicemails.
2 votes -
Location calling from needs to be prominate in Apps
Whichever app is used, IOS / Android or a PC, the location that calls are being from should be prominently displayed. Not popped up somewhere, but displayed in the app. Not doing so users could forget to update and calls to 911 showing up at the wrong location. Important when seconds can count... Sure, they read that pop up or email warning them about it... But if the app indicates the location name, it will help minimize this potential risk to an organization.
2 votes -
Ability to send a voice message blast.
Columbia University would like a way to send a voice message to all or segment of employees. This message could be an emergency message, president greeting or some type of employee notification such as benefit enrollment
10 votes -
notification sound in call queue group for incoming call while everyone's busy
notification sound in call queue group for incoming call while everyone's busy
6 votes -
Bulk change for users email
Due to rebranding, we need to make a bulk change for users email's suffix to reflect the new domain and I wish if this is available via either API or bulk import that modify only email field and overwrite the existing users
7 votes -
An option to check the history of the deskphones
An option to check the history of the desk phones.The customer would like to have an option in the portal to see the history of the device
(from what extension or number it was assigned before re-assigning it to a new user?).2 votes -
Please allow SCIM initial sign on for the Microsoft teams RingCentral plugin
SCIM initial sign-on for new users on different plugins for RC works fine. However, the teams plugins require the user to be activated/signed on to RC before being able to log in through there. SCIM is there so that the user is able to get their credentials off of AD, but the teams plugin does not allow this
3 votes -
Incoming fax blocked as robocalls
I hope whitelisting will work with those incoming faxes blocked as robocalls. A work around that we can do on our end to help our customers.
2 votes -
Setting for Internal Communication Only on Mobile App
I currently receive calls from team members and from all incoming calls to the sales department to my desk phone. I also receive all chats from team members to my desktop RingCentral program. The problem I have is I do not want to receive all of those to my phone on the mobile app since I’m just sitting at my desk anyway. What I would like is to have the ability to set it so I only receive calls and texts from team members to my mobile app so I can get alerts when I'm away from my desk or…
1 vote
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