12076 results found
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RingCentral App Access for shared lines extension
Customer would like to have access to the app even thou they were assigned to a shared line
17 votes -
Can break through DND status using Rule
Can break through DND status using Rule
9 votes -
Customize a customized cover template
Needs to have a feature where in they can upload a customized template and have an option to customize it on RingCentral App.
2 votes -
Option to choose from multiple authorized PC
It's better if we can choose multiple PC to authorized.
2 votes -
Cisco 8861 - Shared Line/Hot Desk Timeout
Like the other device types and models, such as Yealink and Polycom, Cisco 8861 should not have a long reconfiguration period when signing out and signing in with a different user.
Check this CISCO article where it could be a custom config that RingCentral can implement to remove the reconfiguration in between shared lines login: https://community.cisco.com/t5/collaboration-applications/all-phones-restarted-while-login-with-extension-mobility/td-p/4459948
2 votes -
Voicemail Access Record Logs
There should be a record log to see on who & when the voicemail was access on the admin portal
2 votes -
Make Apple Airpods more compatible with Poly phones
Make Apple Airpods more compatible with Poly phones. Airpods is no listed on the recommended handset and hopefully, it will be included soon.
2 votes -
Ability to add number or coworker in ring settings of user template
There is add number or coworker in the user list when you edit a single user settings, but when you create a user template, you can't add number or coworker which cause a lot work when we create new users.
7 votes -
Ability to the controller (iPad) and the host (PC) in different locations
Agents from the PH will have the host (PC) and the patients from the US will have the controller (iPad)
- Set-up that the customer wants: Agents should be able to join multiple rooms to attend the patients1 vote -
MS Teams Integration - Customize buttons (Phone, Contacts, SMS, Fax)
On the MS Teams integration, when you open it, the default buttons you see are:
Phone, Contacts, SMS, Fax & More.-We would like to have the ability to customize these buttons where we could either remove SMS & Fax for certain users or put SMS & Fax on the 3-dots option or more so it's not included on the default view.
1 vote -
Background Wallpaper, Branding of our Cisco Phones
Background Wallpaper, Branding of our Cisco Phones, Custom Provisioning file that doesn't handicap phones
19 votes -
Please put the timestamps back into the texts on the desktop app.
This is necessary for our job in order to track when we text/receive messages to/from our travelers that we work with. This update is unnecessary and is making our whole company struggle. Please put the texts back to how they were.
2 votes -
Scheduling multiple call forwarding per site/number
It would be great to have the ability to schedule more than one call forwarding instance at a time for a single site/number.
For example I have a site that just requested 6 separate days worth of forwarding but each day the call goes to a different one of our sites plus the start and end times differ from one another. Would be great to be able to schedule more than one at a time as this would lessen the work load of admins who handle these.
2 votes -
Include Poly Voyager Headsets in the Supported Headset List
Include Poly Voyager Headsets in the Supported Headset List
6 votes -
Hold Limit Exceed transfer to another extension
Hold Feature - If Hold Limit exceed the Caller on Hold will be transferred to another extension
EXAMPLE:
Caller and Receiver on call , then the Receiver placed the call on Hold, in a certain time if in 2 minutes , the receiver was not able to get back to the Caller in 2 minutes, the Caller will be automatically transferred to another Extension1 vote -
Develop a Pixel Watch 2 / Wear OS App for RingCentral
The RC app is a critical component of using RingCentral, and since Google has now finally started to seriously develop and implement Wear OS (with buy-in from 3rd party hardware vendors), RingCentral should develop a RC app for the Wear OS ecosystem.
1 vote -
Standard user to give team mate access to list to live calls
Standard user to give other user extensions to have access to list to live calls
1 vote -
drag and drop a premade custom cover page for easy use
There will be an option to drag and drop pre-made custom cover page for easy use that will be accepted by the system, please include, expansive option for font styles as the system has limitations with the variety of font style to choose from.
2 votes -
Click to dial for windows 11
Customer wants to also have the feature that can easily call/dial a number on his Windows 11
2 votes -
Switch option for RingCentral app to any Third-Party app
Customer would like to have an option to switch his calls between RingCentral and other third-part apps like Microsoft teams, etc.
5 votes
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