9154 results found
-
REVERSE PARK FUNCTION
We are unhappy with the 'reverse park' function. When we put phone calls on a 'park location' our phone rings back after 8 1/2 minutes. We do at times have our customers on holder longer then 8 /12 minutes. We would appreciate being able to either turn that function off or extending the function to 15+ minutes. Thank you!
4 votes -
After Hours Recorded Message
We would like to play a recorded message for our after hours.We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with.Can this feature be added.
1 vote -
Under contact in RC App, wants to have an option to select number for SMS as default
Under contact in RC App, wants to have an option to select number for SMS as defauldefault
1 vote -
SMS one direction only
Please add the option to allow SMS in one direction (Receive and block sending. or Send and block receiving)
5 votes -
Assign users to multiple sites
Please add this feature in your latest update.Assigning users to multiple sites will help in make calls inbound and outbound from multiple sites.
11 votes -
Meeting option to silence the music when only the host is on a conference call
First the scenario: we are using conference phone calls during government public meetings for people who are phoning in to participate in the meeting. There could be multiple callers, which is why we are using a conference call. We want to play the audio from the conference call on the overhead speakers in the Council Chambers, so that people in-person can hear the people on the phone. Our problem: When we have no one on the conference call (e.g. at the start of the meeting), the conference call plays repetitive music. We can turn down the volume, but then we…
2 votes -
Capsule CRM integration
most CRM software and applications seem to be integratable with Cloudphone, but CaspuleCRM seems to be excluded, it is even suggested and offered by UK government for help to grow scheme.
2 votes -
disable incoming call ringing on desktop app, but allow only on mobile app
we want icomiong calls to ring on mobile phone app only so it wont interup the desktop app
6 votes -
Caller ID
Allow ability to change the caller ID to one not listed under a site and on the fax cover page to any number. The fax lines and main lines are different, I should should be able to fill out the cover page with the correct information and not limited by RC's required numbers
8 votes -
Enable waiting room during instant meeting / Copy and paste in someone's computer during remote session
I want to enable waiting room during instant meeting and be able to copy and paste during remote session.
1 vote -
Import/Export Company Contacts to Another Account
This would allow clients who has more than 1 account to create a central address book/contacts
1 vote -
wanted to have a view of the all missed calls from specific number on the App in a separate tab or Icon
Customer wants that if their main number receives a SMS it will send separate or distribute to some or all of their user extension and customer wants to view all call report logs using RC App
1 vote -
Re-arrange list of caller IDs before dialing out in RC app (Desktop/mobile)
Once we dial-out in the RC app, there's a drop down list for caller IDs. Currently, we can't change the positions of the caller IDs in the dropdown list.
1 vote -
Custom role for user extension to restrict caller ID number to user
Customer don't want the auto receptionist number to be visible as caller ID number to a user extension
1 vote -
Send fax using the fax contact list
When I add a contact list on my RC app there's an option to add a business number and fax number. When I tried to send a fax and select the contact on my list it shows the business number instead of the fax number.
1 vote -
Two-Factor Authentication (2FA)
It would be nice to be able to remove 2FA from some user accounts but keep 2FA on others. Right now it all or nothing for 2FA.
11 votes -
Ability for customers to search for known issues with any RingCentral product (bug search)
Our users report issues with RingCentral Video and the RingCentral App for Windows. I opened up support cases and the usual resolution is, try a new meeting or re-install the application. This is a good first step but it would be great to be able to search for issues or bugs with any product so we could identify if other peers have also reported the issue and if the development team is aware of what versions are impacted or if there's an expected release when the issue will be resolved.
11 votes -
Make the SMS resend icon actually work
When an SMS message fails to send there is a small red redo/resend arrow next to it. It however does nothing but in the "desktop phone" app this resend button works to resend the message.
4 votes -
Call Recording to be downloaded only the one part like the caller or the receiver only
Call Recording to be downloaded only the one part like the caller or the receiver only
1 vote -
RingCentral MVP Mobile App To Have Options To Turn-off Auto-Signed Out When Inactive for at least 14 Days
RingCentral MVP mobile app user/s is/are expecting to use it anytime they need to without them being signed-out if inactive with the app for at least 14 days. They should have options on how to manage it.
1 vote
- Don't see your idea?