12113 results found
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Wants to have a package or an executable file for RC APP Print to Fax Feature
Should have at least a downloadable executable file for batch installation
1 vote -
RC phone company contacts
The RC Phone should show the phone number too not just the extension number
1 vote -
Voicemail reads status
Setting up some programming to have your voicemail read a user's custom status would be very helpful so users didn't have to setup a new voicemail recording every time they were going to be out of the office for any extended period. Something like "John Smith is 'Out of Office', leave a voicemail?" or "John Smith is 'In a meeting until 3:30'. Leave a voicemail?"
1 vote -
Multiple input or uploading of number list for blocked numbers
Why is it useful?
• It will be useful because like many other company we have a long lists of number that need to be input as blocked numbers.
Who would benefit from it?
• It will benefits the admin users as it will ease the process.How should it work :
• The current process : user copy & paste or type each phone/tel number to the input box of blocked calls Tab under Screening, Greeting & Hold Music.• The idea:
- User can upload a file (the list of numbers in excel or csv) or type mutiple…1 vote -
Ability to have tab / screens with different colors to help differentiate
Having the ability to - for example - set colors for the different individual tab/screens on the destop app would provide a distinct visual alert to prevent accidentally sending messages to the wrong person/thread. (ie: accidently sending an external text when you meant to send a team message). If, for example, we could set the messages screen to blue and the text screen to red.
2 votes -
Bilingual and Multi-lingual Voicemail Transcripts
Staff in the office where I work are bilingual (English & español in our specific case). Many of our clients are native Spanish speakers and most of them either prefer to speak Spanish or only speak Spanish. The voicemail transcript service seems to only work with English. As we have both English and Spanish-speaking clients, we get voicemails in both languages (on rare occasions a client will switch languages mid-sentence. Spanglish?)It would be nice if the voicemail transcript system would accommodate other languages commonly spoken (here in the USA) and auto-detect the language spoken.
9 votes -
Update your cell phone carrier companies for sms notifications
Please update your cell phone carriers in the drop down list for sms notifcations. Nextel has been gone for 17 years and Sprint is no longer with us either. I am a T-Mobile user and I cannot add my cell number. I can add it as an email, but then I can't email my corporate email address. I don't understand that no one has complained about this.
10 votes -
Audio Conferencing | Support user / number identification
Client requests the audio conferencing, the telco conference you have when adding people on the phone as additional participants, to include the phone numbers of the users or the names if phone number known. yt the moment in Jupiter this is not obersevable, you loose the context - refer to the screenshot conference.dIdeally this should behave the same way as within Spartan, see example below spartan conference.
1 vote -
Approaching Intel Corporation as a customer for RingCentral products/solutions/services
Lets see if Intel Corporation and its subcompanies would be interested in any of RingCentrals products/solutions/services Would the RingCentral management reseller sales team be interested in supporting me as a reseller partner sales engineer too approach Intel Corporation as a RingCentral customer?
1 vote -
Ability to search on sites under common area phones
Currently under phone system - phones and devices-common area phones. If you click on filter and select sites there is no search bar.The ability to filter on sites is available under phones and devices- users phones
1 vote -
Add shared calendars for Office 365 sync integration
Allows users who manage public calendars easier access for Ring Meetings
1 vote -
Make SMS Text on Desktop app act like SMS on Mobile app
I think it would be helpful to have the SMS on the desktop app act like the mobile app where the texts from yourself are on the right side and texts from the other person on the left. also having different colors to differentiate your texts or the other person's texts. This makes it easier to read and find messages from yourself or the other person.
3 votes -
SAVE FAXES
i need to see previously sent faxes after 30days. We should not have to pay extra just to see old faxes.
4 votes -
Include RC APP in the Forwarding to Co-worker in call Handling Section
Please include RC APP in the Forwarding to Co-worker in call Handling in USERS as this section is only limited to showing the hardphones when an extension is selected since not all users have hardphones, most users only have the RC App to use as the phone for incoming / outgoing so it will be nifty if the app comes up on the selection as well.
3 votes -
Add 'Assign To' feature to Number Inventory
Requesting to add 'Assign To' to the menu option in the Number Inventory. Currently the only option listed is Delete, with this, we can delete multiple numbers at once; however, we cannot assign multiple numbers at once. This would be beneficial for managing numbers that have been moved back to the inventory after a user is disabled or deleted.
2 votes -
Custom ring back time settings needed in Admin portal.
We would like the ability to set our ring back to receptionist at a lower interval. It is currently hard coded to 5 minutes, and we lose calls due to the long wait time. If we had the ability to set it lower, it would greatly help our business during peak times. The soft key (Private) park works but RC says they cannot make the Public Park settings match. This causes users many extra steps to accomplish what should be a simple task.
10 votes -
Send email notifications when paging devices' status changes.
We can see the current status by going to "Phones Systems >> Phones & Devices >> Paging Devices". It would be beneficial to receive notifications when the status changes from online to offline or offline to online.
1 vote -
Please allow pasting image directly into chat without having to create new notes.
Please allow pasting image directly into chat without having to create new notes. Just like Microsoft Teams. Creating new notes is obscuring the clarity of the images.
1 vote -
Have an option to use RingCentral app to make outbound calls thru the VMware platform
Able to make outbound calls before using other provider with our VMsoftware but now we cant.
1 vote -
Internal vs External Status
We use status' to indicate our availability - this is especially beneficial to verify if an employee is working in the office, from home, remote, at a customer, etc etc.However, all outside organizations that I have communicated with can also see this information. It would be beneficial to have a status for individuals outside our organization.
9 votes
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