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9349 results found

  1. This is already a feature in most chat apps. Remove all details from photo uploaded to provide security.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. The RingCentral Phone app provides the ability to upload a custom fax cover page, which we use to include our company logo along with some instructions and a disclaimer. Please consider adding this feature to the new RingCentral app.

    12 votes

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    Future Consideration  ·  1 comment  ·  Fax  ·  Admin →
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  3. I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV

    1 vote

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  5. Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    1 vote

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  6. We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.

    2 votes

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  7. There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server

    1 vote

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  8. Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transferring party would be automatically connected to the party that they are trying to transfer to. Then they could ask if they wanted the call.

    2 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  9. In Germany it was very common in the ISDN world that companies add additional digits to phone numbers provided by the PSTN service provider. This functionality in ISDN is called "Overdialing." As an example of this functionality, the PSTN service would provide a number block of 100 numbers to a company. The company would then add 2 digits to the numbers. For example, a company purchases 100 numbers from DTAG +49 89 12345 - 00 .. 99. The company can add digits, i.e. 2 digits +49 89 12345 - 00 .. 99 - 00..99. This example shows that the potential…

    1 vote

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  10. Add a visual notification in service web when a user opens the user detail screen that it is already opened by another user.

    1 vote

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  11. We have icons on glip messages for like/quote/pin/bookmark etc, but could we have another to convert into a task? The task feature set is not being used by many from my understanding.

    1 vote

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  12. It would be nice to be able to upload a list of leads/contacts (from csv or other format) to be dialed in succession without the need to key in each individual phone number at the beginning of each call.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. Add a search box in the filter by site dropdown when viewing the user list. This is included in the department field, why not the site list?We have multi-site enabled and have over 150 sites created. It sometimes takes forever to find the site needed to filter by.

    2 votes

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  14. After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.

    2 votes

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  15. Provide a ring central client for the XBox one platform to allow joining on a big screen without the need for a pc to connect to the TV

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. I have a team that shares a workload. All calls coming through one number are handled by a team of people. Currently, calls come through a call queue set on rotating.The problem I am seeking a solution for:Calls can only go to one voicemail so if the call is not answered all work is dumped on one team member.What I have already thought to try:1) Assigning which extension receives the voicemail if a call is unanswered by times of day- this is not possible.2) Having calls assigned to by rotating that will go to the team member who received the…

    1 vote

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    Implemented  ·  0 comments  ·  Application  ·  Admin →
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  17. Allow users to record snippets of calls. If we turn on that ALL calls are recorded, it removes ability for agent to record snippets.

    3 votes

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  18. A long list of tasks (complete and incomplete) in the sidebar of a team is not very helpful when there are dozens of tasks. It should be possible to filter them here (complete, section, person, due date) as well as in a summary task management window.

    11 votes

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  19. Voyager 5200 UC - features such as auto answer with pickup from desk aren't available with Ring Central desktop app [they are with Ring Central Phone desktop app]. Would be great to have this as I understand RC Phone is going away. And the RC desktop app integrates with Salesforce which many people need.

    2 votes

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  20. When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread messages left while they weren't logged in.

    2 votes

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