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9677 results found

  1. It's like a voicemail for after hours setting but in text.

    6 votes

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    Planned  ·  0 comments  ·  Application  ·  Admin →
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  2. I wanted to have the feature where the caller will receive a youtube link on their number after routing them to the voicemail

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  3. Normally, with the automated system asking for authentication, and eventually getting a support representative who also has to authenticate me, it usually takes 10 minutes just to get started on a problem. Hoping we can find a way to shorten this. Such as maybe accepting the automated authentication, so that the support rep no longer has to do so. Just a suggestion.

    1 vote

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  4. Hello - in the app on the computer in the message section my circle with my initials was Red and my business partner was green. Then one day the app made us both blue. I called to have it changed back and they said the system generates the colors and they can't be changed. Our conversations now are very hard to read through as we both now show in blue so we have to pay attention to what they initials are. It may sound trivial, but it is a pain now.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. Currently the "number of rings before trying next member" options jump from 1 to 2 to 5 minuets. It would be helpful to have the choice of 3 and 4 minutes as well. Currently "maximum caller wait time in queue" options jump from 1, 2, 3, 4, 5, 10, or 15 minutes. Please add 6, 7, 8, 9, 11, 12, 13, and 14 minute options.The reason this would be more helpful:It would allow for more flexibility of ring and wait times.

    1 vote

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  6. Would like to have an Enter button on compose message that they Press instead of just pressing Enter to send message or option to turn the press Enter for sending message

    2 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  7. The company that I am with uses this button to start conference calls with.

    3 votes

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  8. Currently there are far too many steps for the Admin to go through to review voicemail messages left for the other users. The current system is difficult and time consuming for the Admin who often wears a number of hats in addition to monitoring calls.

    2 votes

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  9. As a multi line phone system and one operator it helps to have the ability to page or intercom other callers.

    3 votes

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  10. can we add option for zip code while using multi Level IVR or adding the option to enable dial by extension on multi level ivr

    3 votes

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  11. Keeping html format of transferred emails.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. The old app (Ring Central Classic) allowed the user to arrange the tasks by dragging and dropping them in whatever order the user preferred. This allowed lots of great flexibility to organize tasks in a strategic way of goal setting for what is most important to least important tasks. This feature was AMAZING in the original app and is disappointing and frustrating not to have that ability. It was a major way I kept up with the priority of my tasks as well as what my team members and employees were doing first and last. Thanks for your help in…

    1 vote

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  13. The Ring Central Phone would show the Call From number during the call. This was a great feature for when you would leave a voicemail you can provide the correct callback number. especially if you have multiple lines. however the phone app is being discontinued. I would like this feature moved into the new Ring Central App. Currently the App will sow the Call From number before the call starts (so you can change to a different number if you need). but as soon as you make the call it disappears.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. The pre-formatted message that comes up when you park a call in the desktop app is great! But it sends a text message. Our users are using Glip. Possible to give an option to copy text to a Glip instead?

    1 vote

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  15. 1 vote

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  16. Can you add an option for recurring to be bi weekly or bi monthlyI am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.

    6 votes

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  17. My business has 6 inbound numbers; one main and 5 fax lines. All SMS to any of the numbers is directed to a single extension. Currently, there is no way to tell for which number the text is intended. Identifying which line the text came in on would help us determine if it is simply a "robo-call" or a response to the sender is required.

    2 votes

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  18. Customer is looking to speech enable the RCO auto-attendant allowing customers to speak their selection or speak a name for dial by name directory.

    8 votes

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  19. This would be helpful for customers who are consolidating multiple domain environments to use SSO without Federating them.

    1 vote

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  20. It would be nice to be able to leave blank spots on the desk phone, when you have an extension insert. That way you can have your main people on the phone, and the rest will be on the extension insert instead of the misc. people split between the phone and insert. It would actually look how it is displayed on the preview screen.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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