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11833 results found

  1. If others use the home computer that I use (I am a therapist who works from home), it would be great to have a passcode for the app itself so even if others can access the computer, they can't access the app.

    3 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  2. When we are logged into the desktop app, the mobile app should automatically sense the desktop being used, and then calls do not ring through to the mobile app.

    4 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Integrate with larger enterprises that are moving us into new spaces, like SpaceX, and create a customizable version for those new spaces (i.e., Ring is innovating and smoothing the web and work spaces with VOIP and messengers, Tesla is innovating the roadspace, and SpaceX is, well, innovating into space). This would look like, for example, an integration with the Tesla hand-free driving and operating software, it would include, and perhaps this is a separate idea, but also having an in-built python functionality so that RingCentral apps could be customized to the customer by the customer (i.e., colleges, for mapping solutions…

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. Ability to allow administrators to enable/disable domestic calling for limited extension seats. This has come up a lot recently where prospects just want common area phones to dial internal extensions only.

    18 votes

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  5. For larger organizations, it is impossible to remember everyone's extension. For transferring calls, we can simply press the button for the user we wish to transfer the call to, and with presence it will blind transfer to that user. This way we only need the name of who we are transferring to, not the extension.However, with intercom we must know the extension. That is impossible if you have more than a few extensions. Please add the ability to simply press the intercom button, then the presence button for the user we wish to intercom and make that work. Intercom is…

    11 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  6. We are getting spam calls ....we can block their IP and stop spam calls on RC or on google adwords account that will really help.

    5 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  7. I continually forget that I added a custom status like "available on cell only" or even Out of Office. I can't see my status unless I go up to check it.It would be great if that share status messaging was just there like the dot color is.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Allow me to toggle off the text feature on a per line basis

    1 vote

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  9. To have an option from the call forwarding of each users to toggle on/off the desktop app so they can have an option to get incoming calls either from RC Phone app only or from desktop app only.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. Please add Adobe Workfront to the Application integrations on the desktop application

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. Two companies are being managed in one account through Multi-Site. The Super Admin will give access to one of the Users of the other company so they will have access to their IVR Menu. However, that User shouldn't have access to the greetings under the Prompts Library.

    5 votes

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  12. Some users never setup e-mail or look at txt messages the admins should have the option to be able to clean up these messages. would be also nice to have a sort options to list whom has the most saved or not viewed messages to see what clean up might be needed

    13 votes

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    Under Review  ·  1 comment  ·  SMS/Text  ·  Admin →
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  13. “Your website gives the reader the impression that you pay per month per user with a minimum contract period of 12 months – it does not say that you have to pay the 12 months in advance

    1 vote

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  14. Sometimes we need to create a conversation between two or more people. Often, you can just cut and paste the email and click enter. The contact will then be added to the list of email(s) you wish to connect with (to intiate a discussion). This is the same for a direct message or group or team.The issue:Often a cut and paste will include mailto:abc@company.com.RC App will hate the "mailto:" prefix and consider it a bad email. Is it possible to simply trim/ignore the prefix automatically upon validation?

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. It would be great to have the ability to print out a text message/conversation.

    24 votes

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    Planned  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. We're growing and need more than 10,000 contacts

    16 votes

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    Under Review  ·  4 comments  ·  Other  ·  Admin →
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  17. i would like to show the number of pages per fax sent and received under call log

    15 votes

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  18. I am disabled and as a result I rely on my recording to keep up with the conversations I have with my customers. I can not do written due to my disability. Any chance RingCentral and make a special arangment for disabled people to keep the recording for one year instead of 3 months?

    4 votes

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  19. Account type: RingCentral MVP PremiumA brief description of the business : naA high level description of the product or feature being requested: For there to be a 'Set Messages to Read' button/option that the customer can click on, for TextA typical use case scenario explaining how your business would use the feature: Customer would see the number of notifications on the app to show 200+ messages. customer could just click on text, set messages to read. Benefit of such feature: ease of use, business needNumber of Users and/or Digital Lines: 19 users / 8 lines

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  20. The designated contacts under the group (admin portal) is not synchronizing on the RC App, the contacts on the group should synchronized on the RC App

    3 votes

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    Planned  ·  0 comments  ·  Application  ·  Admin →
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