Settings and activity

171 results found

1. Add 933 dialing support to allow for testing of our 911 Notifications

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  May 19, 2021

2. Give customers the ability to create international dialing rules on a per custom security role basis

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  Apr 5, 2022

3. Bulk import unprovisioned phones into ServiceWeb

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  May 30, 2023

4. Missed Call notification suppression for calls placed to and answered in Call Queues and RingGroups

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  Jul 6, 2022

5. Add an unread Inbox notification counter to the MS Teams Embedded Dialer main icon in Teams

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  Jun 28, 2023

6. For Messaging in the RingCentral app, turn file sharing sources into a security role based permission

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  Dec 21, 2023

7. Add "Unsend" support to RingCentral Messaging

   2 votes

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   0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica H. (Admin, RingCentral) responded

   Currently a "delete" option is available for messages that will serve this purpose! Are there additional use cases for an unsend versus a delete? Thank you.

   Matt LaHatt shared this idea  ·  Dec 21, 2023

8. Add "Unsend" support to RingCentral SMS

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  Dec 21, 2023

9. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  Dec 21, 2023

10. Add more Calendar and Holiday options for Custom Answering Rules

    19 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  May 9, 2022

11. MSI support for the new Embedded Dialer Plug-in

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Feb 24, 2023

12. Absolute session timeout: Create a security feature in service web that allows admins to force users to authenticate every X number of days

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Aug 17, 2023

13. Display the name of the called party when adding coworkers to your call flow or when forwarding all calls

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Jul 13, 2023

14. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Jul 24, 2020

15. Add SMS attachment and emoji support to our Google Chrome integration

    2 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Jan 12, 2024

16. Create a feature that allows users to rewind and replay a live RCV meeting

    2 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Matt LaHatt supported this idea  ·  May 9, 2024
    Matt LaHatt shared this idea  ·  Jan 18, 2024

17. Clean up and shorten the document formatting of the downloadable transcription in RingSense

    4 votes

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    Implemented  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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    Matt LaHatt supported this idea  ·  May 10, 2024
    Matt LaHatt shared this idea  ·  Feb 6, 2024

18. Extend new Deskphone Pairing feature into MS Teams Embedded App "Ghost App"

    8 votes

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    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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19. Archive all information at Admin Account settings

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Allow multiple supervisors to monitor a call simultaneously

    67 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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