Settings and activity

310 results found

1. Contacts- ALL

   54 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 11, 2024

2. Allow duplicate contacts during upload

   9 votes

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   1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 11, 2024

3. Auto Text from IVR menu

   6 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 11, 2024

4. Allow SMS Outbound Caller ID Change

   64 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 5, 2024

5. SMS Outbound Caller ID Change

   86 votes

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   10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 5, 2024

6. Disable auto launch app using script

   11 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Nov 27, 2024

7. Automatic Task creation on Salesforce from incoming calls

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Nov 21, 2024

8. Allow multiple people to call monitor at the same time

   68 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Nov 21, 2024

9. Increase Data Retention of Analytics

   116 votes

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   15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet Singh (Principal Product Manager, Platform, RingCentral) responded

   Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

   
   

   In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

   
   

   Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

   
   

   Mark supported this idea  ·  Nov 21, 2024

10. Restore deleted fax messages

    25 votes

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    5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 20, 2024

11. Ability to assign caller id names to call queue numbers

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 9, 2024

12. Send Fax to multiple extension/recipient

    96 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 9, 2024

13. Automatically enable 911 location services for any new user or device.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 6, 2024

14. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    165 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 3, 2024

15. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Oct 21, 2024

16. Have the capability to receive paging from RingCentral App.

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 21, 2024

17. Performance report align with user call logs

    104 votes

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    11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGurpreet Singh (Principal Product Manager, Platform, RingCentral) responded

    Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

    Mark supported this idea  ·  Oct 21, 2024

18. Limit Access to Call Recordings

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 11, 2024

19. Allow Blocking Outbound Calls by Number

    208 votes

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    Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 9, 2024

20. US Calling - Default Area Code added

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 4, 2024