Settings and activity

310 results found

1. Missed call report that shows all available users at the time of the missed call.

   45 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 15, 2024

2. Forward a voicemail to another extension

   42 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 9, 2024

3. Attaching pdfs to the text messages

   34 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 8, 2024

4. block spam / special numbers from sending me an MMS or SMS

   43 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 8, 2024

5. More than 4 People in a call

   11 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 4, 2024

6. option to add hotdesk to call queue

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 3, 2024

7. Block spam SMS to main number

   61 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 1, 2024

8. Increase Retention Period for Sent Faxes

   162 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 1, 2024

9. Caller ID name should be visible for Toll Free

   160 votes

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   Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 28, 2024

10. Record/Archive All SMS Messages

    49 votes

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    Future Consideration  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 26, 2024

11. Delete bulk messages/Conversation in Unified App

    156 votes

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    Future Consideration  ·  61 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

12. Separate Outbound Calling Announcement

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

13. Call Queue - Ability to turn off missed call tagging

    98 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

14. Pre-recorded message to leave customers when calling out!

    36 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 24, 2024

15. If there is possibility to have separate option tab for caller who , missed calls Hang up ,missed calls Left voicemail, missed calls.

    15 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 24, 2024

16. Mute incoming call notifications while currently on a call

    578 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio
    Mark supported this idea  ·  Jun 24, 2024

17. Prioritize the current call over incoming calls

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 24, 2024

18. Analytics - ability to add calls routed to message only extension or announcement only extension.

    42 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 13, 2024

19. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    46 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Mark supported this idea  ·  Jun 11, 2024

20. Analytics regarding Text Messaging/SMS

    44 votes

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    6 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 10, 2024