Settings and activity

261 results found

1. Recordings - Please record in Stereo instead of Mono

   23 votes

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   Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 7, 2024

2. I would like to be able to see the total time a user is toggled on to accept calls

   71 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 3, 2024

3. How long has the member of a queue been 'Available'?

   34 votes

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   1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 3, 2024

4. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   668 votes

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   Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 3, 2024

5. Feature Request: Show outgoing fax number for every user

   25 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 2, 2024

6. Customizing the column for the call logs

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 30, 2024

7. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   112 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 12, 2024

8. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

   20 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 9, 2024

9. sms performance report

   67 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 9, 2024

10. BT Epos Integration

    20 votes

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    4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 9, 2024

11. Report robot calls and scams button

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 8, 2024

12. Ability to answer Apple Verification Calls

    55 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 1, 2024

13. Option to file carrier ticket for outbound CNAM complaints

    36 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 29, 2024

14. Org-Wide SMS Number Block

    39 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 29, 2024

15. Disable Conference PIN

    10 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 28, 2024

16. Call monitoring group to Performance report

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 27, 2024

17. How to stop robo caller

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2024

18. The ability to check a box to block all "Suspected Robo Calls"

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2024

19. Bulk import and bulk change for IVRs and groups

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 22, 2024

20. Option to remove main company number for outbound caller ID settings

    45 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 22, 2024