← RingCentral Ideas

Settings and activity

92 results found

  1. Ability for agent to place conference call on hold

    6 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  2. Block Robcalls on Company numbers

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  3. MMS for RingCentral for Salesforce app

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  4. Expand Composability - Remove Fax icon across RC apps (Phone desktop app, RCApp, Mobile)

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  5. RCV Room Connector

    8 votes
    Implemented  ·  0 comments  ·  Events & Video » Rooms  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  6. Suppress deleted call queue members from Call queue analytics

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  7. Speech enabled Auto-Attendant for RC Office

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  8. Webinar Support for RCV

    10 votes
    Implemented  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  9. RCV Breakout Rooms

    10 votes
    Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  10. Enable a true DND presence sync

    167 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

    An error occurred while saving the comment
    Rollin Sopher commented  · 

    Edward Jones is requesting a new feature enhancement that when a user on any device (Soft apps (RCApp, RC Phone, Mobile, Web) or Hard Phone) puts themselves in DND that this status is shown across all devices/endpoints.

  11. Remove Missed call tracking for a Call Queue call.

    24 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  12. Add ability of the new Group Voice Mail capability to include Call Queues

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Rollin Sopher shared this idea  · 

  13. French Canadian language support

    27 votes
    1 comment  ·  RingSense & AI » Other  ·  Admin →
    How important is this to you?

  14. RingSense Dashboard based landing page to drive adoption and insight

    56 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  15. Extend Delegate Line Group functionality to the RC App (Desktop and mobile)

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  16. Display the name of the called party when adding coworkers to your call flow or when forwarding all calls

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?

  17. RCCC: Allow Agents to "Cherry Pick" Voice ACD Interactions

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?

  18. Shared Lines will not work with Polycom Sidecars which are needed to add presence line keys

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?

  19. Cordless Phone participation in Shared Lines (branched off of Shared Line/RingGroups line item)

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  20. "Ring additional extensions" for Share Line Group

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
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