Settings and activity

127 results found

1. use RingCentral to call in to a MS Teams presentation

   5 votes

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   Under Review  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Aug 8, 2024

2. Disable Call Monitoring Notification

   16 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 22, 2024

3. Retain the main number as SMS outbound caller id.

   43 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 17, 2024

4. block spam / special numbers from sending me an MMS or SMS

   34 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 17, 2024

5. Identify that a Call Has Been Forwarded to Recipient

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 15, 2024

6. Prompt stating that the call was from RingCentral or Specific Extension when forwarded to an External Number

   8 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 15, 2024

7. Put Total/Count of Contacts on Desktop App

   3 votes

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   1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 11, 2024

8. Analytics filter

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jun 27, 2024

9. Route 911 call to onsite Police Force/Security vs. Public Emergency Services

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jun 26, 2024

10. Adding a "country" filter in analytics portal

    19 votes

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    New  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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11. Shared SMS were multiple users can receive and send SMS on specific number

    797 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

    
    

    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

    
    

    Thank you! 

    Maria Lorenza supported this idea  ·  Jun 13, 2024

12. Listen to voicemail last in, first out

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 5, 2024

13. Ability to customize Record User name over the phone

    1 vote

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Maria Lorenza shared this idea  ·  May 8, 2024

14. Analytics Company Numbers- Ability to filter if its routed to the call Call queue,IVR or User

    4 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza shared this idea  ·  May 2, 2024

15. RingCentral Analytics Company Numbers - Please include a column indicating what the number is assigned to

    14 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 2, 2024

16. RingCentral Analytics Company Numbers - Calls to Informational IVRs are logged as missed

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 2, 2024

17. Mitel Line key Display

    1 vote

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Maria Lorenza shared this idea  ·  Apr 12, 2024

18. Caller ID name support on mobile numbers

    80 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Mar 13, 2024

19. Zero Dialing- Do nothing

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lorenza shared this idea  ·  Feb 23, 2024

20. Dial 211 or 311 on the App or the Phone

    26 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 13, 2024
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    Maria Lorenza commented  ·  Jul 21, 2023  ·  Edit…  ·  Delete…

    - when User dialed the 211 using desk phone and app- call should connect to 211 Community services and information:

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