← RingCentral Ideas

Settings and activity

59 results found

  1. Sync RC status with Microsoft Office (Teams/Outlook)

    122 votes
    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    An error occurred while saving the comment
    Brian commented  · 

    We would want to have the outlook syncing with a calendar be able to have us manually override the status "In a meeting" if something like the meeting ends sooner than what is scheduled. Or if we can have the option, to where if I remove a meeting from my calendar or its cancelled, it does not populate in my current meetings, so others can still see me available in this time.For example, if you have 30-minute meeting, but it ends in 15 minutes instead of using the whole time block, allow the user to manually click themselves into available so that others see them as available. Currently, if a meeting is scheduled for 30 minutes, and you leave the meeting early, you still remain in the status "In a meeting".

  2. Dial by Name directory by site

    28 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal

  3. Please add the ability to turn off the user added initial email every time you add a user.

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Filter download user list

    24 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  6. Allow Admin to Change Website/Location & other information in Glip Profile of End User

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Detailed Call Log; please add the ability to select multiple extensions.

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. translate closed captions

    21 votes
    Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Admin →
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  9. Service Web: Port-In Date for Numbers Visible

    28 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. More control over apps for team chats

    10 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  11. Folders or Subcategories within the HUD Feature

    46 votes
    Planned  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  12. Ability to take DNC's off the List thru an upload

    18 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  13. Please allow the selection of multiple call queues and multiple users in the filters of the portal admin call logs

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. User group access call log of the same user group

    69 votes
    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Set login option for agents (Admin)

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  16. Call Log - Enhancements

    49 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  17. Be able to delete export report manually from RC app

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    570 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  19. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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