Settings and activity

81 results found

1. RC Video support for Safari

   19 votes

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   Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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2. RingCentral for Safari

   9 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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3. Bulk Delete All Voicemails

   82 votes

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   12 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html

4. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   259 votes

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   Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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5. Expand Dynamics 365 integration to navigate to more records

   4 votes

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   Future Consideration  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   StrategiCom commented  ·  Jan 21, 2021  ·  Edit…  ·  Delete…

   The RC App only pulls in personal contacts currently. Please allow the ability to pull from the Global Address List in Office 365 as well.

   Save Submitting...

6. Priority option for queues.

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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7. Make company extensions available for the Custom Rules caller ID settings.

   13 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

   69 votes

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   Future Consideration  ·  36 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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9. Call queue groups should also be visible on the HUD

   69 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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10. Ability to turn off call quality survey for agents.

    40 votes

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    8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.

11. Fix Custom Rule Issue for Call Queue Members

    4 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Add condition to custom call handling: internal vs. external calls

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Allow Polls

    223 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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14. Save custom status

    70 votes

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    Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    StrategiCom commented  ·  Sep 15, 2021  ·  Edit…  ·  Delete…

    Ability to save cusomized status options. Example: "Working in Office"

    Save Submitting...

15. Remote Desktop Control

    436 votes

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    Implemented  ·  25 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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16. Need to support at least 20 people in visible area

    68 votes

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    Implemented  ·  2 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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17. Raise hand

    182 votes

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    Implemented  ·  3 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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18. Ability to Forward Call to Another Extension

    13 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Allows Sites to be an option on the Messages Group Options for a User or Queue

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Custom Answering Rule: Add Recurring Events for Holidays

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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