Settings and activity

246 results found

1. Receive OTP from websites

   236 votes

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   Under Review  ·  53 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 30, 2024

2. Forward faxes to a external number

   32 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 29, 2024

3. AI/NLU for Voice Bots (IVR)

   12 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 29, 2024

4. Integrated Company Directory Should Be Automatically Synced with Deskphones's Directory

   10 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 29, 2024

5. Outbound Caller ID Name on Call Queue

   23 votes

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   New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 22, 2024

6. RC Fax account forwarding to external fax number

   35 votes

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   3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 21, 2024

7. Ability to turn off the voicemail feature for the whole account

   10 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 19, 2024

8. Include Cisco ATA 191 for Multi-Devices

   11 votes

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   New  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 19, 2024

9. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   215 votes

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   Planned  ·  44 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Aug 16, 2024

10. Archiver for Performance reports and increase data retention to more than 6 months

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Aug 15, 2024

11. Export message data in a readable format like a conversation in the app

    37 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Aug 13, 2024

12. Visibility of missed calls from call queue on the RingCentral app

    67 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Aug 13, 2024

13. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Aug 7, 2024

14. Independent login/logout for desk phone and RC app for call queue members.

    6 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Aug 7, 2024

15. HUD List Vertical Format vs Horizontal Format option

    48 votes

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    New  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Aug 2, 2024

16. Apply key template on Presence for yealink device

    42 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Aug 1, 2024

17. Show Toll-free minute usage in Service Web

    72 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Aug 1, 2024

18. Allow for custom Caller ID rules to be imported via csv or CRM Integration (example Salesforce).

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Jul 30, 2024

19. Bulk Update Voicemail Pin

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Jul 29, 2024

20. Increase Retention Period for Sent Faxes

    158 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Jul 23, 2024