← RingCentral Ideas

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25 results found

  1. shared lines for Yealink T54W compatibility

    3 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
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    Riyaz Mohammed commented  · 

    Logic says that shared lines should work with an Expansion module, but this is a problem that will continue to other customers because we didnt bother certifying shared lines for T54W with one or two expansion modules.

    Riyaz Mohammed supported this idea  · 

  2. Screen Pop Question for Dynamics integration

    7 votes
    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Riyaz Mohammed commented  · 

    Request is for a screen pop to occur in a new tab rather than on the same screen so that changes to the current record/screen they are in are not lost.

  3. Email to fax - failed responses for errors

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Riyaz Mohammed shared this idea  · 

  4. Dynamics integration - Add central admin control for settings

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Riyaz Mohammed shared this idea  · 

  5. Hide Name/Alias labels for privacy

    1 vote
    Future Consideration  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Riyaz Mohammed shared this idea  · 

  6. DLBasic/Limited Extension/Low usage DL for Education/Hospitality

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Riyaz Mohammed shared this idea  · 

  7. OKTA to delete users not just disable

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Riyaz Mohammed shared this idea  · 

  8. Teams Direct Routing - RingCentral Tab/App for common tasks

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Riyaz Mohammed shared this idea  · 

  9. remember microphone and speaker source / preferences in MVP app

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Riyaz Mohammed shared this idea  · 

  10. Private Park ring reversion

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Riyaz Mohammed shared this idea  · 

  11. Wider range of template use

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Checking the IP address associated with the IP Phone under the Admin Portal

    26 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Call Queue - Ability to turn off missed call tagging

    92 votes
    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Streaming Music / Message on Hold

    65 votes
    Under Review  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  15. Add more Calendar and Holiday options for Custom Answering Rules

    14 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Conference + Transfer Feature

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  17. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    32 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Admin →
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  18. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  19. Self Service Custom Configs (Poly)

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  20. Control Business Hours, After Hours and/or Custom rules via hard phone

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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