Settings and activity

32 results found

1. Bulk password change

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Edgardo commented  ·  Nov 30, 2020  ·  Edit…  ·  Delete…

   Request is to be able to apply user templates to overwrite user passwords. Many customers find it easier to manage user passwords if they can create a template that can change the password and quickly apply these changes on the users.

   Save Submitting...

2. IVR Auto Recept Programmable Timeout and Destination Programming

   22 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Allow QoS Data to be pulled via API

   16 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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4. White Label and custom message in RCV waiting room

   13 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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5. MMS for RingCentral for Salesforce app

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Mobile app as default calling app when doing click-to-call in SFDC

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Ability to exclude internal calls from automatic call recording

   52 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Option to route to MVP Call Queue voicemail while waiting in Queue

   35 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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9. Option to include IVR Menus within the Company Directory

   28 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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10. share files securely with other participant to download

    9 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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11. Display user "accepting queue calls" status in the HUD.

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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12. Play announcement to say that video meeting is being recorded

    11 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    Participants who dial in by phone now hear a recording-in-progress announcement when they join a meeting that's being recorded.

    
    

13. Identify queue calls and caller id/name for these queue calls on RingCentral for Saleforce

    25 votes

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    New  ·  5 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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14. Allow admins to see and turn off users DND from ServiceWeb

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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15. RingCentral for HubSpot: Clarity with Outbound caller ID

    2 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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16. RingCentral for HubSpot: Search/Associate new call to existing record

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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17. Ringcentral Analytics to support integrations such as Hubpot

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. MVP Custom Status's - Call Queues, HUD Visibility, Break States

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    25 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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20. Make Messaging Permission in Custom Roles a Native Feature

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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