← RingCentral Ideas

Settings and activity

69 results found

  1. RingSense: More insight for Manager - Coaching progress per employee & Alert when issues come back

    5 votes
    Needs More Information  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  2. RingCentral for Salesforce: Ringtone settings

    11 votes
    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  3. RingCentral for Dynamics365: AI transcription and call summary

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  4. RingCentral for Dynamics: Transfer live call to RingCentral co-worker

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  5. Display the name of the called party when adding coworkers to your call flow or when forwarding all calls

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  6. Extend "Disable Auto Answering" enhancement to Call Queue numbers

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  7. RCV and RingCX Integration - Escalation/Queuing of video calls

    8 votes
    Implemented  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  8. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  9. RingCentral for Hubspot (Chrome extension): Transfer live call to RingCentral Co-worker (warm, blind, to VM)

    4 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  10. RingCentral for Hubspot (Chrome extension): Match call to existing Hubspot record when NOT in e.164 format

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  11. Hubspot Extension - Edit Ringtone & Ringtone Volume

    18 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  12. Allow multiple supervisors to monitor a call simultaneously

    45 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  13. Ability to invite participants to active RCV session via SMS

    11 votes
    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  14. Teams 2.0 dialler option for CRM integrations

    5 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  15. Text to Speech for voice mail greeting

    22 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  16. Disposition Shared VM inbox and notify when others have listen to VM

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  17. Add an unread Inbox notification counter to the MS Teams Embedded Dialer main icon in Teams

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  18. Separate Directories in Multi-Site Environment

    55 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Enable/Disable OnDemand Call Recording by user (not system wide)

    72 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Zero Destination for Physical Phones without Custom Config

    10 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
    How important is this to you?
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