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← RingCentral Ideas

Settings and activity

143 results found

  1. Allow Admin to change Phone number displayed in the user Profile

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Charisse Anne supported this idea  · 

  2. Display the name of extension being dialed when connecting calls to the user's Ring members

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Charisse Anne supported this idea  · 

  3. Include reactions/emojis in Glip Message Data Export

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Charisse Anne supported this idea  · 

  4. System wide custom fax cover sheet and API enhancement

    20 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
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    Charisse Anne supported this idea  · 

  5. Call transfer: return to the originating extension if not answered

    14 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Admin →
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    Charisse Anne supported this idea  · 

  6. Missed calls to queue showing up as "Answered Elsewhere"

    54 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    Charisse Anne supported this idea  · 

  7. Call Queue Notification

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Charisse Anne supported this idea  · 

  8. Unified status in Presence sync between MS Teams Embedded App and RC App

    58 votes

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    11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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    Charisse Anne supported this idea  · 

  9. Access to call transcript history for all users

    34 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Charisse Anne supported this idea  · 

  10. To be able to reply on SMS from short digit numbers or 646000 number

    31 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Charisse Anne supported this idea  · 

  11. The ability to generate a report showing the number of pages for faxes sent and received per month across all accounts

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Charisse Anne supported this idea  · 

  12. need ability to add default note to all fax covers

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Charisse Anne supported this idea  · 

  13. Include site information in the record fields in Zapier integrated with ACE

    11 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Charisse Anne supported this idea  · 

  14. Shared contacts

    40 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Charisse Anne supported this idea  · 

  15. Pop-up message appear when making outbound calls to state that requires two-party notification

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Charisse Anne supported this idea  · 

  16. Pause/Mute Recording Option for Internal Calls

    35 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Charisse Anne supported this idea  · 

  17. Call Logs with unique Call ID and Number for Call Queue sequence

    17 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Charisse Anne supported this idea  · 

  18. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

    17 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Charisse Anne supported this idea  · 

  19. Disable greeting for internal calls

    17 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Charisse Anne supported this idea  · 

  20. Barge, Whisper, and Listen-In in RingEx for Hubspot

    15 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Admin →
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    Charisse Anne supported this idea  · 
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