Settings and activity
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2 votes
Alec Magsino
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25 votesAlec Magsino
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256 votes
Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting
Alec Magsino
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1 voteAlec Magsino
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4 votesAlec Magsino
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13 votesAlec Magsino
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11 votesAlec Magsino
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25 votesAlec Magsino
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114 votes
Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.
In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.
Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US
Alec Magsino
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14 votesAlec Magsino
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115 votesAlec Magsino
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4 votesAlec Magsino
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13 votesAlec Magsino
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11 votesAlec Magsino
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96 votesAlec Magsino
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2 votesAlec Magsino
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231 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
Alec Magsino
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26 votesAlec Magsino
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23 votesAlec Magsino
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2 votesAlec Magsino
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