Settings and activity

45 results found

1. Global Contact Sharing of your personal contacts to people in your company

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   Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 12, 2024

2. Integrate WhatsApp to MVP plans

   50 votes

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   7 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 12, 2024

3. Enable the addition of additional desk phones to the Ring Group while still allowing users to be added to the Call Queue.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 11, 2024

4. Allow all selected members of the team receive and send text messages sent to the main office phone number

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 11, 2024

5. Shared SMS were multiple users can receive and send SMS on specific number

   643 votes

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   130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

   Alec supported this idea  ·  Sep 11, 2024

6. Outbound Automatic Voicemail Drop

   162 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 10, 2024

7. CNAM feature for Canada

   49 votes

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   Under Review  ·  11 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 5, 2024

8. Ability to create sms group name

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 4, 2024

9. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   259 votes

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   Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 4, 2024

10. SMS usage of main RC number to be available for all users

    23 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Sep 2, 2024

11. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    38 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 26, 2024

12. Turn Off Extension Dialing Options

    42 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 22, 2024

13. send automated sms link from IVR key presses

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 22, 2024

14. Retrieve deleted conversations

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 14, 2024

15. Live CHAT Support

    2 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 8, 2024

16. Idle behavior shows users offline even though they are available and logged into RC.

    116 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 7, 2024

17. Separate call recording announcements for internal and external calls

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 5, 2024

18. Update Notifications to SMS functionality

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 5, 2024

19. Over-riding a custom rule

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 1, 2024

20. SMS Auto-Forwarding

    59 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 22, 2024