Settings and activity
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2 votes
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255 votes
Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting
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1 voteAlec
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4 votesAlec
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13 votesAlec
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11 votesAlec
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25 votesAlec
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113 votes
Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.
In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.
Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US
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14 votesAlec
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115 votesAlec
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3 votesAlec
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13 votesAlec
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11 votesAlec
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96 votesAlec
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2 votesAlec
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231 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
Alec
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25 votesAlec
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23 votesAlec
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2 votesAlec
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