Settings and activity

70 results found

1. Previous App Version

   3 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Mar 3, 2025

2. Determine the phone numbers from Abandoned calls from Analytics Report

   9 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Feb 28, 2025

3. Total talk time is not an option to table Widget of Business Analytics

   9 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Jan 23, 2025

4. Group Text Messaging

   86 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Dec 26, 2024

5. Ignoring Voicemail Greeting and Press to leave a Greeting

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec shared this idea  ·  Dec 26, 2024

6. Position in Queue, Estimated wait time, and Call queue caller call back feature

   220 votes

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   Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Dec 16, 2024

7. Ability to auto populate the fax Cover Page Info to a customized cover page

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Dec 6, 2024

8. Configure phone buttons for items other than Presence

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Dec 6, 2024

9. Would like to have physical technicians to work on my Deskphone

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Alec shared this idea  ·  Nov 18, 2024

10. Easy access to all phone recordings from the app

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Nov 11, 2024

11. Call Screening on RC Unified App

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Nov 7, 2024

12. analytics dropped down menu for all numbers with kpi

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Nov 5, 2024

13. Filter Option for Number Inventory in Call Log and Analytics

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Nov 5, 2024

14. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Nov 4, 2024

15. Limit Repeating Text Messages

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alec shared this idea  ·  Oct 24, 2024

16. Be able to turn off Emergency Location requests

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Oct 24, 2024

17. Group text for incoming SMS to main number

    53 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Oct 16, 2024

18. Answer incoming call when engaged on another call

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Oct 15, 2024

19. add HUD feature to apple iphone app.

    119 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Oct 14, 2024

20. Include contents of SMS/MMS on the Logs

    133 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Oct 10, 2024