Settings and activity

38 results found

1. Ability to create sms group name

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Alec supported this idea  ·  Sep 4, 2024

2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   258 votes

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   Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 4, 2024

3. SMS usage of main RC number to be available for all users

   21 votes

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   Future Consideration  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 2, 2024

4. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   36 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 26, 2024

5. Turn Off Extension Dialing Options

   42 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 22, 2024

6. send automated sms link from IVR key presses

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 22, 2024

7. Retrieve deleted conversations

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 14, 2024

8. Live CHAT Support

   2 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 8, 2024

9. Idle behavior shows users offline even though they are available and logged into RC.

   113 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 7, 2024

10. Separate call recording announcements for internal and external calls

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 5, 2024

11. Update Notifications to SMS functionality

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 5, 2024

12. Over-riding a custom rule

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 1, 2024

13. SMS Auto-Forwarding

    51 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 22, 2024

14. Incoming Fax Settings

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 16, 2024

15. I use a CRM called go high level

    5 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 15, 2024

16. Add dropdown menu for department section when creating new user.

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 11, 2024

17. Adding a timed message to our hold music

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 9, 2024

18. Need Unique inbound call analytics on the analytics graphs

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 3, 2024