91 results found
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Disable MFA for creating new users
wants the ability to disable MFA for creating new users on legacy accounts
2 votes -
Admins to see users that downloads their call logs
Create a feature that allows super admin of the account to see, which users are downloading their call logs through an archiver
3 votes -
Company directory on Yealink phones
Access Company Directory on Yealink phones without LDAP configuration
1 vote -
Prefix Matching in type to search box.
Currently when typing in the search box for texts , calls, contacts, etc.. it searches for the data in random .
That type of search filtering, where the results must match the typed characters in the exact order you entered them, is often referred to as:
* Prefix matching: This is a very common term, especially in computer science. It means the search results must start with the sequence of characters you typed.1 vote -
Ability to block robocalls on a per line bases
Ability to block robocalls on a per line bases
2 votes -
feature where an announcement will be played advising the pending bill of the caller before it will route to an IVR, when dialing the main
A feature where an announcement will be played advising the pending bill of the caller before it will route to an IVR where they have an option to press a key for payment or proceed to the call.
1 vote -
multiple devices
We need the ability to allow multiple devices per login. Our Intake department depends on that feature to access Fax referrals that are critical for our business. We have been able to access the faxes for years until a recent update.
1 vote -
Ability to change the time limit before the access code sent to the email expires
Ability to change the time limit before the access code sent to the email expires
1 vote -
Need default option for FaceTime on 'Default for calls' on MAC
Need RC app to ask permission to takeover default video calling behavior. Client uses a MAC and every time they launch the RC app, it takes over as the default app for calling over Face Time. User would like option to choose default app for calling. Client is Tegna / UID 1853119021.
4 votes -
Features from Admin Portal to be available in RingCentral App
Features from Admin Portal to be available in RingCentral App, combining features in one app where they can also manage users, call handling of the company and others
2 votes -
Performance report Missed call
We consulted technical support about pulling up a report in analytics portal for missed calls we are advised to pull up the report in performance report yes we can view the report however there is no option in the performance report > calls to pull up only the missed calls we need to download the report before we can run a query in excel to only show the missed calls, It would be nice and helpful if we can pull up this reporting right off the analytics> performance reports > calls
5 votes -
voicedrop
a pre-recorded clip that can place the VM to a perspective client. It's used to share messages clearly and strongly. Voice actors use it to get their point across well. It's used in many places like commercials, corporate videos, and online lessons.
1 vote -
Disable access to call log call recording to users with custom role.
Admin added a custom role where user extension will not have access to user call recording.
1 vote -
Ability to know the user who downloaded the call recordings
Ability to know the user who downloaded the call recordings
1 vote -
Resending Voice mail to preferred email address
Resending Voice mail to preferred email address, feature where user will have option to redeem the voicemail messages transcription to their preferred email address
2 votes -
voicemail drag and drop
Be able to drag-and-drop feature for voicemail transfer between extensions in the admin portal. This would streamline the process of moving unread voicemails, making it more intuitive and efficient for administrators.
1 vote -
Giving one user the capability to change other users status in event that they forget and are out of office.
I answer the majority of calls for our office and it is helpful to know when someone is in their office, meetings, or working from home. Users often forget to change their status and I would like to have access to do that for them.
1 vote -
Automatically block calls if marked as spam
Add an option to automatically block calls if marked as spam
6 votes -
RC app call logs design should show like the old phone app call logs design
When accessing RC app call logs and clicked on all calls, it should display all the calls together like the design of the old RC PHONE APP
2 votes -
RingCentral Automator for Mobile (Standalone app)
We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser
1 vote
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