334 results found
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CALL PICK UP FEATURE ON CISCO PHONES
Currently, call pick up is not available for Cisco phones. Just like other phones, its also important to have a call pick up so whenever the phone ring, we will be able to answer the call using other phones without going to the location of the phone.
1 vote -
1 vote
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Show the park location in a deskphone.
When a call is park, there should be an indicator in the deskphone which location it can be picked up.
3 votes -
I want a custom rule where all calling numbers will be added all at the same time instead of one by one.
I want a custom rule where all calling numbers will be added all at the same time instead of one by one.
1 vote -
Hi, any options to listen to live local radio station on poly phones?
an option to listen to live radios on polycoms
5 votes -
Allow ringcentral app to have a different ringtone for incoming calls than from our personal calls.
It would be helpful to be able to hear a different ringtone when I am receiving a business call from ringcentral's app. Right now, the same ringtone I have for my personal calls is the same for my business calls. The last company I had service with I knew when I was receiving a business call just by the ringtone. This feature would be helpful.
2 votes -
Creating a Sync status option for users with Physical phones making calls through the Ring Central App
When an Agent is calling a customer with an outbound call from their Physical phone, there needs to be a Sync with the RC app that puts them in unavailable/DND during their OB call. Right now, my users are doing OB calls and still getting IB queued calls.
1 vote -
Need the ability to Update the DID line in the top left corner of your Physical Phone to show your corporate number and Extension
Ring Central configured our phones in house and sent them to us to assign to users, with a situation like this we are unable to change the Agents Ring Central DID number in the top right corner of the screen on the physical phone. This needs to be changed to the corporate number and their Extension to reduce confusion and help new hires provide the correct number to our customers.
1 vote -
call screening
Turn off the call screening on a specific extension
1 vote -
2 votes
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transfer the IVR calls to external numbers
The caller wants to transfer the IVR calls to an external number without pressing any key presses without any option as the prompt plays once.
3 votes -
ability to delete rule under forward all calls
delete the rule under "forward all calls"
currently they can disable and replace the rule but they cant totally delete the rule.2 votes -
When extensions are sending a blind transfer to another user/extension the phone should say the callers caller ID not the extension transfer
hen extensions are sending a blind transfer to another user/extension the phone should say the callers caller ID not the extension transferring the call.
2 votes -
Ring Central app connection to vehicle audio
Create a feature that allows the Ring Central app to connect to a vehicles audio system. Currently the only way to answer a RC call / connect to a meeting is to answer by physically manipulating the mobile device which is illegal in a number of jurisdictions.
2 votes -
Disable Conference PIN
The customer wants to be able to disable or remove the PIN/passcode when using their conference line.
5 votes -
IVR key press
If Multi-level IVR is setup, it should disable call routing for the extension that has the same extension number as the IVR key press choices. Example, if 1 is pressed, the call should not route to other extensions that has 1 if customer pressed 1 twice.
2 votes -
block
Be able to upload a list of numbers to be blocked, not do that manually; with a list of over 500 numbers to be blocked, the existing current option requires manually adding number by number
2 votes -
Adding IVR under Ring Order
Sometimes we prefer the receptionist to answer direct calls from customers, but if the receptionist is busy with a customer. Having the IVR prompt come up after several rings is better than that phone call hanging up or going to voicemail.
1 vote -
LDAP configuration settings for Fanvil devices
It would be great if we would have the ability to obtain LDAP configuration for Fanvil devices
1 vote -
Custom Caller ID list
Create a list of available caller ids to users, rather than just inheriting from site/queue.
4 votes
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