11058 results found
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Remove Ring Central Advertisement on Forwarded Texts.
When Ring Central forwards my texts - I am a customer of Ring Central it has an added Advertisement for Ring Central - this is ridiculous.
4 votes -
RingCentral Partner - view all customer support cases from a central location.
As a RingCentral partner, it would be useful to have a location to view all our customers and any support cases that are open, so we can step in and assist the customer as needed. Currently, we have to log in to each customer individually, in order to see their support cases.
3 votes -
Add emergency location to User Phones list and add ability to export list
This would be useful to review the current user phones in the company to ensure they are set to correct location and more importantly emergency location, adding this idea after ours were wrong and got routed to wrong 911 location.
4 votes -
Track logs for timeclock purposes
It would be good if we could track login, logout, lunchtime and brakes of the users. mainly for timeclock purposes
2 votes -
In Call Handling be able to choose the call order between desktop/phoneapps as well.
Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
1 vote -
Unlimited amount of text notifications to an extension or queue.
Currently, there is only 5 people maximum that can get a notification via text when a missed call, voicemail, or fax comes through. I want all of my users to be text notified when there is a left voicemail or missed call to ensure maximum visibility to our support desk.
2 votes -
Allow Presence line call routing or forwarding back to originating extension
An administrative assistant who has a presence line on their handset, answers the presence line extension and determines that the caller should leave a message to the originating extension. There isn't a way at this moment for the call to be routed or transferred to the originating extension.
6 votes -
Option to view extensions with no activities in call logs
Option to view extensions with no activities in call logs like a button or included on the filter button
1 vote -
Add Person to multiple Call Que in once
Hey,at the moment if you want to add a person to a CQ you have to go manually into the CQ and add the user.I would suggest to do it the otherway around.go into the user-profile and add the user to all selected CQ'sit saves a lot of time when you need to add 1 person to 30+ CQ'sThanks
15 votes -
reservation message function
please add reservation message functionfor example, in advance i wrote something to be sended. by the way from not now, i hope to send message on the time i want
1 vote -
Porting in Local Number from US Virgin Island
Porting in Local Number from US Virgin Island
1 vote -
To have an option of knowing the call queue number recipient for the SMS
The system should have an option of showing on the SMS email notification on which call queue numbers the message was sent to.
1 vote -
Sticky Mute Button
Wish the app had a sticky mute feature just like Microsip does. It doesnt turn off mute every call you have to do it manuelly. I would like this feature installed into the app as an option. Also wish it would display the providers name on the app as well for easy tracing. Provider as in which upstream provider the call came from. It would be a great fraud deterrent.
1 vote -
when a lines busy automatic shut off
If you're dialing people and your hands are away from the phone and it's busy it keeps beeping and doesn't shut off like other dialers this is totally a big issue that should have an option to turn off. So it disables the busy signal after three seconds otherwise it sits there playing this tone all day.
2 votes -
put none RingCentral contacts to their deskphone's presence keys
put none RingCentral contacts to their deskphone's presence keys
1 vote -
Background Wallpaper, Branding of our Cisco Phones
Background Wallpaper, Branding of our Cisco Phones, Custom Provisioning file that doesn't handicap phones
17 votes -
change your phone number
The ability to change our phone number within the app would be really nice.
1 vote -
Better options for access to queue mailboxes when HIPAA restrictions are enabled
When HIPAA is enabled, the functionality of receiving VM, Fax and text as attachments to the notification email is disabled. It would be great if there was a method to deal with this loss of functionality. A couple of suggestions:-Send email notifications fully encrypted so not a violation of HIPAAor- Allow TLS partner connections for encrypted email tunnels
4 votes -
"My Caller ID" Search feature
Make the outbound call experience easier, allow us to search the outbound call number or at least change to alpha organize- 100+ phone numbers to search through over here! Thanks!J
3 votes -
record a dial by name directory with the name of the person and titles
record a dial by name directory with the name of the person and titles
2 votes
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