12580 results found
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Remove a role domain site.
It will be a good idea if we have an option to remove a role domain site, as this is for a user who longer manages an account.
1 vote -
Searching contacts via department
Would it be possible to enable a method for users to find contacts via the department? Our users all have their department information in their profile, enabling search via department would allow users to reach the right department/person when they may not know an individual’s name.
3 votes -
Record calls with the actual screen of the user
There should be a feature that allows screen recording of the calls when calling from and receiving calls from RingCentral app
2 votes -
Share Extension for macOS Finder
Hi there. It would be very handy if RingCentral were available in the macOS share sheet (dev info here). RC is in the iOS and ipadOS share sheets, but forgotten for macOS it seems.
4 votes -
option to send SMS to all internal users
without manually adding their numbers
1 vote -
custom patch tone
a custom tone for each extension when they call internally within the company to easily know that they press the correct extension
1 vote -
Emergency Services dialling for Mobile Devices in Healthcare without SIM Cards
In a healthcare situation tablets are often used as eCare devices and often do not have the capability to support SIM cards, or eSIMs. They are not mobile devices in the true sense of the word and do not leave a site or campus, although they often roam within the confines of that site..Adding the RingCentral mobile client brings telephony and other features to this device and is a massive boost to patient care and positive outcomes. Being able to communicate directly with other healthcare professionals from a single device quickly and easily enables these positive outcomes.Sometimes the healthcare professional…
6 votes -
Be able to see all lists of all blocked numbers
Be able to see all lists of all blocked numbers
2 votes -
Add Viking Door Intercom Box as supported device for Paging
Requesting to add Viking Callbox as a supported device for paging. Viking is also a SIP-based device that works like Algo and Cyberdata.
2 votes -
Mass Delete Custom Rules
We are looking to be able to mass delete custom rule that have been built out in our RingCentral system. We have nearly 400 Custom Rules that we set to have our clients calls routed to their specific Customer Service Reps, and we want to be able to go in and mass delete them when changes are made or clients leave.
3 votes -
Remove Print to Fax Install Option from the RingCentral App
An option to remove/hide the option to install the RingCentral Fax plugin for "print-to-fax".
1 vote -
Allow for Three Sections in the Call Queue Display Settings
Please add three selections to be made in the Call Queue display settings. Currently, only two selections can be made. We need the display settings to include three options for all incoming calls: Queue name, Caller ID, and Called ID name.
18 votes -
Add the Park button to the dialer
Can you include the Park button on the main menu so it is not hidden behind the three dots.
14 votes -
Parked Call Banner – Automatically Close the Popup When the Parked Call is Answered
We would like the green Parked Call popup box to automatically close when the parked call is answered. This will be a nice feature to have so that we can be assured that the parked call is answered. Currently, the popup remains open, and we have to manually check to see if someone picked up the parked call, which is inefficient.
12 votes -
Add the ability to increase the size of the Play and Speaker buttons in the RC Mobile App
In the RC Mobile App, under the Inbox tab, when pulling up a voicemail the buttons for Play and Speaker are very small, and we would like the ability to make these buttons larger.
1 vote -
RingCentral manual translated to Japanese how to setting up an account in RC
Wants to have RC manual translated to Japanese how to setting up an account in RC, its would help Japanese member who wants to start a business with ring central.
1 vote -
To be able to use RingCentral even web filtering is "ON" in Chrome
On the desktop version of RingCentral, we have issues where if Chrome version 104 is blocked by our web filter it will cause the app to not work correctly, such as not allowing users to enable or disable their call queue status.We want to ask if there is a fix for this as we would prefer not to keep that version of Chrome unblocked for security reasons. We have updated the actual browsers and also updated the ring app to its newest versions so everything is fully updated."This issue only affects the desktop versions of the RC App, I don't…
1 vote -
add an option to quickly toggle from audio speaker and microphone and desktop speaker and microphone
Wants an option to toggle from speaker and microphone headset and with the desktop microphone and speaker without doing it manually within audio input and output.
4 votes -
Add external push to talk button for push to talk option.
Ring central added a PTT function but not the ability to use an external PTT button. It’s cumbersome to have to open the app in order to talk especially in a medical practice.
3 votes -
Ability to select multiple teams and move them in to folders
On the MVP application, having a team edit option that unlocks a checkbox for the teams and/or direct messages so that they can easily be selected and moved in to folders. Use cases: New team is added and you want to select all of the direct members at once and move them to a folder for easier organization. A new issue has come up and several new teams have been created, this would allow you to move all relevant chats to one folder. New manager needs to add all of their direct reports in to a folder.
2 votes
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