12794 results found
-
List of users who access of ringcentral in mobile phone.
It is useful in the sense when a user is accessing his/her account in desktop/laptop, an IT person or Manager is aware about that. but in some cases users take access in mobile and use it for any unknown purpose.A user can take access by resetting his/her own password by sending the link to email id. which is managed by themselves only. As a company we can give a single/dual email address for backup , because tracing it would be very hard sometimes. So feasibility is in giving user mail address only. and as I said earlier user can easily…
1 vote -
Provide a dialer url for new Microsoft Edge Sidebar
Microsoft Edge recently added a new sidebar feature to quickly access web pages. Having the RingCentral dialer here would be super-convenient. It's just like the extension, but much more convenient.For more information, see https://www.microsoft.com/en-us/edge/features/sidebar?form=MT00D8
1 vote -
multiple screen share like gmeet
gmeet allows multiple screen share at same time by multiple participants. same should be available in glip
1 vote -
Show Extension to connect
Whenever a caller calls the main number and wants to be connected to a specific extension, when the caller is about to be connected to that extension, the name of the extension should appear on the screen.
1 vote -
Notification for RC app should not be showing on the actual iPhone it self
notification for rc app should not be showing on the actual iphone it self
1 vote -
Different fields showing in the CTI widget
Is it possible to have different fields show in the cti widget for inbound calls vs outbound calls.
1 vote -
Decline an incoming call with a text message
Users have the option to decline an incoming call with a text message set to the caller.
1 vote -
Have a report for call per User in downloading the RAW File
Currently, under performance reports when you download the RAW File for calls using the USER filter, it doesn't include the part for which USER a call belongs to. Kindly include the USERS per call in the file.
1 vote -
Transfer Contacts from desk phone to App
I add them to my physical phone contact list (not my cell phone). I want that list to go to other phones and app
1 vote -
RingCentral App: Ability to Turn off Task Notifications
Using Tasks on the Ring Central App, is there a way to turn off the notification every time someone completes? If we have a number of people on the task, The task actually gets lost due to the number of notifications
1 vote -
add a member to multiple call queue at once
add a member to multiple call queue at once
1 vote -
Create a web protal for the phones who can't use the app.
This would be useful to benefit those of us who have older phones. Ring Central doesn't support an app for older phones. Also if someone doesn't have room for an app, they use the web portal on their phone the same as desktop.
1 vote -
Provide the option for customers to stay on an older GUI of the RC admin portal
. This is for customers who only use the admin portal for fax and checking logs
1 vote -
Correct 2FA voice message
The 2FA call says to use the "four" digit code, but then gives us 6 numbers. The form requires 6 digits, so it works, but...
1 vote -
Folder for deleted users
Would it be possible to add a folder to the deleted Users on the Admin Portal aside from checking it to audit trail only.
1 vote -
Textel integration setup
be able to support setting up textel integration instead of just referring to textel support
1 vote -
Show Billing Destination Changes (Outbound & Domestic) in Audit Log.
When Billing-Calling Rates-(Outbound Rates-Domestic Rates) changes are enabled/disabled in ServiceWeb, that these changes are populated/visible in the ServiceWeb Audit trail as there a Security & Fraud implications when the changes can't be seen.If possible this feature enhancement should include email or SMS notification, this way a Super Admin or Security Admin could be alerted immediately as International/Premium rate charges would apply. charges
1 vote -
Fix the Status indicator dot.
When we decided to adopt Ring Central for our company, one of the considerations was the fact that the status indicator could be set to "available" and it would remain that way. Using this we would know that people had logged in and were ready to work. Later after an update, this no longer works. We have no idea if one of our people is available because the damn dot turns itself to "invisible" when ever it wants to seemingly. if this isn't resolved in some fashion as part of the next update, I'm going to begin transitioning our company…
1 vote -
MVP line under Billing contact info page Billing > Payment Method > Billing Contact Information..
put MVP line under Billing contact info pageBilling > Payment Method > Billing Contact Information..
1 vote -
View/Export all extensions in a single screen/report
When looking for an available ext for a new team member, we have to check the "Users with Extensions" and the Groups section under Phone Systems. It would streamline things if there was a single screen or report that can be pulled showing all assigned extensions instead of having to go to multiple places or to export multiple reports that have to then be merged together.
1 vote
- Don't see your idea?