Add the ability to create, edit, and delete contacts one at a time directly within the External Shared Contacts Directory.
Add the ability to create, edit, and delete contacts one at a time directly within the External Shared Contacts Directory.
Bonnie
shared this idea
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Crystal
commented
This is a major issue for us. I am bewildered that a phone service system doesn't provide the ability to allow all users to add/edit shared/external contacts. It is not reasonable to have all our users add information to a .csv file and then uploading it everyday. Please please please consider this feature request as a priority - it really should be a basic feature for any phone management system.
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Shaun
commented
I have uploaded the contact list but my users cannot update the contacts. Would like to have the ability for my users to update any contacts from the External Shared Contact Directory from the RingCentral Desktop app.
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Olivia
commented
This feature should absolutely be prioritized. I'm surprised it was not implemented initially as it would save a lot of time and headaches.