626 results found
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Trigger by word in RingCentral SMS Automator
Ability to have a trigger by word option in RIngCentral SMS automator Workflow
1 vote -
SMS - Automatic Reply/ Out of Office Message
To be able to create automatic replies/ for out of office message for SMS/texting
(similar to creating an out of office message for vmail - but for SMS/Texting)23 votes -
Allow attachments to be included as part of SMS templates.
Allow inclusion of file attachments when creating personal and company SMS templates.
1 vote -
request to send SMS to a call queue
request to send SMS to a call queue and call queue members can receive the text message
8 votes -
One click solution to text my current caller.
When using the RingCentral Windows App, I would like a one click solution to text my current caller. Currently I have to manually type in their number to text them.
4 votes -
How to program to automatically delete text messages that are over a certain age, i.e., 1 yearold, 2 years old, etc..
How to program to automatically delete text messages that are over a certain age, i.e., 1 year old, 2 years old, etc..
1 vote -
Different SMS recipients for Main Number and IVR Menus
Currently we are only able to set 1 SMS recipient inside the Auto Receptionist's General Settings. This SMS recipient is used for both our company Main Number and for all IVR Menus. We'd like to have the possibility of assigning an SMS recipient that's different from the Main Number SMS recipent to our IVR Menus.
33 votes -
turn off the SMS reading pane
Customer wants to disable/deselect/turn off the reading pane/Text sms, just like when you go to the Unread messages. On the SMS box it should be showing like a blank page and it should still show the number of the sender of the SMS.
7 votes -
Receive As Link - Videos Sent via MMS
Since the 1.5 MB file size is a standard for MMS receiving and sending, what about just receiving the videos via MMS as link so that it can be received in decent and watchable quality.
1 vote -
MASS TEXTING USING RINGCENTRAL APP
An option for us to send text messages for thousand recipient without using any platform or puting the number manually.
10 votes -
Set up a Workflow Builder automation that allows one designated user to send SMS messages to all employee cell phone numbers."
Allow one user to send out SMS messages to all employee cellphone numbers in the event of office closure due to weather, holiday, catastrophe, etc...
1 vote -
Reply using SMS to the voicemail.
The customer wants to be able to reply to voicemail using SMS.
3 votes -
Automatic MMS Optimization and Expanded Format Support for Desktop App
equest Summary
The customer has requested several enhancements to improve the multimedia messaging experience on the RingCentral Desktop App. The request is based on observations of inconsistencies between the mobile and desktop platforms, and aims to streamline the sending of multimedia content while ensuring better compatibility and usability.Requested Enhancements
Dynamic File Handling:
Enhance the Desktop App to automatically adjust or optimize multimedia file sizes for successful delivery, similar to behaviors observed in the mobile application.Improved Error Messaging:
Update error messages related to multimedia limitations to be more informative and reflective of actual delivery constraints, providing clearer guidance to…2 votes -
Disable the message icon in Ringcentral app
Customer is requesting to turn off/disable the message in RC app so that it is not confusing for the text
1 vote -
View Business Name Under Contact Name
When exchanging SMS we need to know the business name for the contact. Currently only the name is displayed when the contact is already saved and we need to hover around the contact, open profile and then look for the business name.
2 votes -
Text message queue
Im wondering how I can create a group that receives text messages from our main phone number xxx-xxx-xxxx. Is like this group to be able to see the messages and reply back to the messages. For example if one of our sub contractors sends a picture in to the main number of a job completion the group sees it and can reply to it
11 votes -
Set a limit of the number of SMS a user can send
We need a feature where we can set a number of SMS that a user can send. To limit their outbound SMS.
4 votes -
Share contacts as SMS
Share contacts from an apple or android device through RingCentral App as an SMS. Share contact is currently enabled however it sends as an internal message through Chat Message inside RingCentral App.
18 votes -
Download approved SMS/TCR application for our records
Now that my SMS/TCR application is approved, I would like a record of the specifics of our application so all staff can set up and utilize the content correctly. There is no means to copy or download the content of our application. Most forms can easily be adapted to save to text or PDF so we can have a record, so we would like to have that option available.
1 vote -
Download approved SMS/TCR application for our records
Now that my SMS/TCR application is approved, I would like a record of the specifics of our application so all staff can set up and utlitize the content correctly. There is no means to copy or download the content of our application. Most forms can easily be adapted to save to text or PDF so we can have a record, so we would like to have that option available.
1 vote
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