338 results found
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text in company
See with having only the operator having the company text then if they are gone we have to use our line and then the customer gets our number and stops calling the main number
6 votes -
SMS Messaging Short Code and Extension Numbers
Is there a way we can implement a way to successfully unsubscribe from SMS messages from those who use shortcodes that match user's extensions? Example: 80468 is a short code for a company's marketing campaign, but if this matches a users extension when the user texts "Stop" it goes to the extension and not the short code number. Without changing their extension is there a way this could be corrected?
9 votes -
auto response for texts when closed
please implement a feature that allows an auto response for texts when our business is closed
2 votes -
Limiting/blocking texting to certain contacts without blocking contact all together or limiting the hours to allow texts.
Certain contacts I do not want texting from due to the sensitivity of the topic. Also as an professional, I do not want to be held responsible for failure to respond to texts especially off hours. I want to be able to either limit who can text or limit the time/hours to receive them. To be able to toggle and enable and disable texting as well as schedule when texting is allowed or not allowed.
1 vote -
To not receive messages on the days I'm not at the office
The same way I can set a work schedule for the phone not to ring I would like to set one for the messages too
1 vote -
Enable SMS Service for Australia Numbers
SMS service for user to send sms to customer via desktop and phone app
27 votes -
Driver Recruitment Software Integration
It will help a lot if we could have an integrations with DRS - Driver Recruitment Software for both calls & SMS for UK customers.
1 vote -
Text to Multiple People Using Zapier
Now that you've added MMS capability to Zapier, also add the ability to text to more than one person. I often have the need to text two people at once; for instance an individual and their manager.
1 vote -
[ Messaging] : Schedule send on Jupiter and Mobile
[ Messaging/Glip] Schedule Send from Desktop and Mobile Apps: Schedule Send [Settings]:Allow ability to send messages during: Specific date/time [ channels, direct messages ] Receiver'sbusiness hours [ direct messages ] When the receiver becomes available the same day [ direct messages ] When the receiver becomes available, post PTO [ direct messages ] Schedule Send [Use Cases]: [ Time zone and interruptions sensitivity] Sender of message does not have to worry about interrupting co-workers during their non-business hours [ evenings and weekends ]Busy times PTO[ Leadership and other Communication ] Sender of message can : Craft the message ahead of…
1 vote -
All users should see voicemail and text messages
All users should be able to see text messages and voicemails and not just the assigned "operator". With several users it's difficult if only one person can see voicemails and texts, especially in a busy office so it would nice if other users could be assigned that capability at one time.
1 vote -
Mark as unread from the desktop app
We have multiple users opening messaged on the same app. We use main business phone number to receive all the text messages. When one of the users reads the message and realizes it was not for him we have to send a group text message to let others know that they opened the message. I can only unread it on my phone app not no one in the team can unread it on the desktop app.
1 vote -
Add text/SMS messages to the call log
In the admin call log add inbound and outbound SMS messages. It would be nice to see who is texting and what is being said while looking at all of the calls/faxes made.
18 votes -
A separate right pane alignment for RC app dedicated for sent items, SMS MS Teams
To have a separate pane for sent items, SMS MS Teams
1 vote -
Schedule when a text message will be sent
We frequently deal with family members in different time zones and even different countries. So we don't want to send a message during our business hours and wake people up. Then they can respond during their day time hours.
1 vote -
Extract SMS
I am assisting our Legal team with information for a case. One of our users has messages we need to extract, taking screenshots is not practical.
Is this something you or someone at Ring Central can help with?9 votes -
Send Text to RingCentral Number through Email
Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers.Examples:##########@messaging.sprintpcs.com##########@vtext.com##########@txt.att.net
98 votes -
Read Receipt for SMS
this is on all other software as Teams, Skype
21 votes -
Enable SMS for UK numbers
Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.
86 votes -
Make it easier for user interface, scheduled texting, mass texting
Your interface is outdated and can be used more efficiency.It's time consuming on how to create mass texts and scheduling them.
5 votes -
SMS Messaging for Australian Users
The SMS features as currently described and discussed are not available for AU users. This is a much needed feature and would be a welcome addition.
24 votes
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