461 results found
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request to see reason why message cannot be sent on Text feature
please include reason for messages that showing Message cannot be sent, we need to know and clarify if that's TCR issue, billing or carriers issue
1 vote -
Preview of new chat and SMS sent to email
receive a preview of the contents of new chat or text messages sent to our emails, similar to how we currently get previews for voice messages.
2 votes -
EXEMPTIONS FOR MORTGAGE BUSINESSES IN TCR REGISTRATION
Customer would like to have exemptions for the TCR registration for there mortgage business as they are just providing information and sending notifications to the businesses who offers loans. I
2 votes -
Include a feature where we set up a signature for outbound SMS
template included on the all outbound SMS
2 votes -
request to send SMS to a call queue
request to send SMS to a call queue and call queue members can receive the text message
6 votes -
Ability to identify SMS from a shortcode sender
Currently if an account received an SMS from a short code number that matches an Extension number in the account, it shows like its an SMS from an Ext in the account.
Usually you cannot reply from a short code SMS
but if it happens to match the from to an Ext number you will be able to reply from it and SMs will be sent to that User ext1 vote -
a feature where you can Show messages as unread until you have responded
a feature where you can Show messages as unread until you have responded
1 vote -
to see on rc app how many characters I have entered before sending SMS
I want to see on my ringcentral app how many characters I have entered before sending SMS
3 votes -
Separate text email notification for main company number and user primary number
Customer want to separate the email notification for main company number and user direct number when the SMS recipient is the same user extension, Customer want to have different email notification routing for the direct number and the auto-receptionist/main number
1 vote -
Archiving to Microsoft Sharepoint/OneDrive
As of right now, there’s not an option to choose the SMS/Text archive into Microsoft SharePoint or OneDrive. The next best thing is Google OneDrive. Our firm (along with many other businesses) use Microsoft 365 for all their business tech. This functionally would be very convenient if the integration was built.
6 votes -
TCR Application requirements update for outgoing SMS (Non-Marketing Businesses)
Update the TCR application for existing RingCentral customers (or all) to enable opt out of marketing (consenting to not selling to customers for each number on account) if we don't directly engage customers (e.g. deliver technology support services). This is common and usual practice for U.S. federal subcontractors whom provide support services and knowledge capital services to the larger established defense companies (e.g. Prime Contractors are required to have a website to win any government contracts, but not subcontractors pending nature of work). In short, the U.S. Federal Gov't actually prohibits via legislation for fair practices to enforce strict procurement…
2 votes -
Mass Text using Bullhorn
Our integration with Bullhorn is not allowing for Mass texting through the ring central extension.
2 votes -
Opt-in handling for Business SMS
Please implement something to manage SMS opt-ins. I should be able to automatically opt-in every number in my business instance as their continued employment constitutes acceptance. But external parties maybe go to www.ringcentral.com/[cust #]/[campaign #]/[phone number] to opt in.
Maybe give a webpage where I can upload my company logo and which has default acceptable text for opting in that we can modify. You could help your customers ensure compliance by preventing SMS messages to numbers that aren't opted in, since you already have the opt-out database, and would explicitly have the opt-in information. You'd need the ability to import…
1 vote -
Ability to create sms group name
Ability to create sms group name, when sending sms to a group, should be able to change/create a group name instead of showing the names or numbers.
9 votes -
SMS Spell Check
Would be great to have spell check function for texting.
5 votes -
Include the recipient Phone # a text is sent to in the text message email notifications
Currently the email notification template for received text messages only includes a label in the "TO" field of the email body and not the actual phone # the text message was sent to.
It would be helpful if the phone # the text was sent to was also provided, especially when an extension has multiple phone #'s assigned to it or if the text happened to be directed to a Company phone # (or site) that is not on a user or message-only extension.
1 vote -
Schedule Send SMS
Schedule Auto Sending SMS Text messages. Ability to schedule texts messages to automatically send and also to repeat.
2 votes -
Option to filter unwanted text messages
Option to filter unwanted text messages
Margaret is requesting to have an option to filter unwanted text messages that are not related to the company or to the user. And able to restrict content from group text messages.
4 votes -
Limit Repeating Text Messages
Stop multiple messages from just one number, for example when we communicate with this number, this number sends like 10 messages but one information like he will say "yes" on the text but will be sent like 10x, I want to stop that because the charges increase on our system.
5 votes -
5104725573
የአንድነት መረዳጃ እድር የተቋቋመው ኢትዮጵያውያንን ለመርዳት በመሆኑ አባል ለመሆን እየፈለጉ የመመዝገቢያ $525 ዶላር በአንድ ጊዜ መክፈል ለማይችሉ ቅድሚያ $225 ዶላር በመክፈል፤ ቀሪውን $300 ዶላር ከጁላይ ጀምሮ በየወሩ $100 ዶላር በመክፈል ሰፕቴምበር ላይ ከፍለው እንዲጨርሱ ቦርዱ ወስኗል።
1 vote
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