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  1. currently when I want to call a co-worker from the Android/iOS app I have to either memorize their extension, search their name in our company contacts, or scroll through the company contacts to find them.Adding a Home Screen or even the HUD from the desktop app would allow me to call my most commonly contacted people without taking the extra steps of finding them.

    4 votes

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  2. When I log in the following day, open up Ring Central and go to take a call, the client is often bugged out and the call never comes through which If I were one of our customers that just waited on hold for 30 minutes only to find the person that connected can't hear me, it would piss me off. I've come to realize this is because the Application NEVER CLOSES when you press the close button. If I wanted to minimize it I would press the MINIMIZE button. This is a simple concept understood by every other application out…

    1 vote

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  3. Text-to-Speech for SMS

    3 votes

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  4. So the folder would be called "Minor Toolbox" then the sub folders would be like "addiction" and in that subfolder would be documents like worksheets that a caseworker could download and use with the youth they work with

    4 votes

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  5. Using the HUD in the Desktop App, you can add your internal RingCentral contacts to your desk phones. It would be a huge quality of life upgrade to have the ability to add any of your contacts, whether RingCentral, or for example, synced from Outlook, to your desk phone's display through the HUD.

    7 votes

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  6. Needing the ability to control what RC apps display as well as a feature to disable the internal messaging platform formally known as glip. We have a messenger internally already that's heavily integrated with our current systems in place and having two platforms is grounds for disaster.

    6 votes

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  7. Would be great to integrate RC as an Add in to Outlook on iOS so we can add RC meetings details to Outlook Calendar invites on the iPad and iPhone.

    4 votes

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  8. You don't need to alert me to a "missed" call for those I intentionally sent to voicemail. Or at least give me a toggle that lets me choose if I want it to be listed as such.

    7 votes

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  9. Notifications from the service web or app that deleting morr than 50 contacts are not allowed.

    3 votes

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  10. Would like Hud layout options- Grid view.

    3 votes

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  11. During our testing with the RingCentral app it was determined that the service only installs as the user who installs it. In a floating desktop pool, this is a process which does not work well. Additionally, it requires the end user to install it during their session whereas it would be best to install this on the master image itself so all end users receive it. Can this be added as an install option?

    2 votes

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  12. We have texting disabled for all users currently (we have some Hipaa stuff to get through), there does not seem to be a message sent to someone who tries to text one of our users (phone numbers) that says the RingCentral number does not receive text messages at this time.a sender does not know if the text ever completed or did not complete.........in a business scenario this would be very helpful....

    1 vote

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  13. Please Add SMS feature to the European countries ( Holland first )

    1 vote

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  14. other non admin users do post files to RC. These files are constantly being updated by other users and admins creating numerous verisons of the same file. Super admins should be able to go it and delete attached files and links at any time to help "clean up" current teams, files, links, etc.

    1 vote

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  15. Emoji are cool but a simple yes/no in professionnal context will help to confirm or answer quickly a question. It could also be used as informal survey.

    3 votes

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  16. It's nearly impossible to read a code snippet at the moment. Basically the options are to copy the entire thing to a local text editor or download. Please make it easier to view in the app

    21 votes

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  17. Disable all Manage file sharing until turned on by an ADMIN. Since this new app has 0 content examination end users can could sent what ever they wanted and get everyone in truck load of trouble. Since there is nothing in place currently which one of you are going to get hit with a major fine or data breach! If you are going to allow any kind of file sharing from your unified business platform there needs to be some kind of content exemption rules that can be put in play.

    4 votes

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  18. the current shortcut for emoji is :+1: which is not very practical to enter.Can you add the possibility to use the shortcut (y) to deploy the thumb's up emoji?

    3 votes

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  19. Instead of trusting all employees who are RingCentral app users to set their own app settings appropriately, administrators need to be able to control those settings through the Admin Portal.

    5 votes

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  20. Along with Business SMS permission there should be another feature to only allow users to only receive or just send text messages.

    2 votes

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