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2836 results found

  1. Seen Messages in RC app

    Also it would be great to have a feature where it states "read" on messages - To see if the person I sent the message to has already seen my message

    21 votes
    7 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. configurable change time of presence status to inactivity

    current situation:
    The presence status automatically changes from "green" to "grey(offline)" after 15 minutes of inactivity, although the user is working on the PC (app in the background)

    Request:
    The change of the presence status in case of inactivity must be freely configurable (after time or no change) include the option to deactivate.

    52 votes
    Under Review  ·  10 comments  ·  Application  ·  Admin →
    How important is this to you?

  3. Add 'License' column to in User List download from Service Web

    Currently, when in Service Web (service.ringcentral.com), you can see the License column clearly indicating the license per user; however, when you download the user list, the file conspicuously is missing this very column.

    10 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  4. Include LEVN Wireless Headsets as a recommended headset option.

    Include LEVN Wireless Headsets as a recommended headset option.

    3 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  5. Use BlueBeam Revu as default PDF viewer within RC app

    Is it possible to use BlueBeam Revu as default PDF viewer within RC app? Can I use BlueBeam Revu as default PDF viewer within RC app?

    3 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  6. Recover call recordings for past 90 days

    I was unaware of Ringcentral's data retention policy and lost access to my prior call recordings. It would be very helpful to be able to recover these call recordings past the 90 day retention window.

    72 votes
    Under Review  ·  4 comments  ·  Application  ·  Admin →
    How important is this to you?

  7. live transfer/warm transfer from a merged call

    Please have a feature allowing users who initiated the call transfer to another user/carrier to have a button to disconnect from the merge call leaving the initial caller and the person they are transferred to on the line.

    10 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  8. Outbound Caller ID options on deskphone pairing

    Would like to have the option to choose the outbound caller ID on the RC App when the deskphone is paired | Deskphone Pairing Outbound Caller ID

    8 votes
    New  ·  4 comments  ·  Application  ·  Admin →
    How important is this to you?

  9. Allow Desktop app to make outbound calls using Mobile License

    3 votes
    New  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  10. Allow a key press or any Command for Direct Voicemail Routing of a user extension

    Allow a key press or any Command for Direct Voicemail Routing of a user extension. For example, I want to leave a voicemail to a user extension by using command on dial pad without dialing the extension and waiting for the call to get connected or be answered.

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  11. Removing the "workflow" feature from the RC app

    Removing the "workflow" feature from the RC app

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  12. Set preferred date or duration to automatically delete the call recording

    Set a date or duration to automatically delete the call recording

    4 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  13. Automatic Live Transcription for live call recording

    Please add automatic live transcription for live call recording it will happen during a live call and in the start of recording a transcription is being generated

    20 votes
    3 comments  ·  Application  ·  Admin →
    How important is this to you?

  14. Attaching files to messages in the RingCentral app

    Modify Attachment size limits for RingCentral messaging per user. Currently defaulted to 5GB.

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  15. Click-to-Dial Options

    Options to proceed or cancel the click-to-dial instead of automatically dialing the number when clicked.

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  16. Request for Customizable Duration of Pop-Up Notifications in RingCentral App

    The customer would like the ability to customize the duration for how long the pop-up message notification remains visible in their RingCentral app.

    3 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  17. Swipe option to leave a VM or send an Automatic mesasge

    Have an option to :

    when a call comes in, have a button to send to VM
    when a call comes in, have a button to send a text (with various messages like, "Can't talk right now, I'll call you back shortly".

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  18. Alert or indicator that a call is on hold.

    There should be an indicator or alert sound when a call is on hold for a specified period.

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  19. Save AI notes and transcript

    A feature in which a user will have an option to save AI notes and transcripts to a different drive. For example save to PC and third party cloud storage

    2 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  20. Show caller ID name with caller number in the RC app for mobile.

    Show caller ID name with caller number in the RC app for mobile.

    5 votes
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
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